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The thread centers around participants discussing issues related to adding October events to their personal websites, particularly concerning the availability of products and links for the HWC (Help Whip Cancer) campaign. Participants express frustration over technical difficulties and the lack of guidance from their directors.
Views differ regarding the accessibility of products for new consultants, with some expressing frustration over perceived miscommunication from the company. There is no clear consensus on the technical issues, as experiences vary among participants.
Participants are primarily new consultants sharing their experiences with website functionality and support from their directors. The discussion reflects a mix of technical issues and personal frustrations related to starting their businesses.
New consultants navigating website functionalities and seeking peer experiences regarding support and product access may find this discussion relevant.
KristinS said:If you go to your website as if you were a customer (.biz/yourname) the link to HWC should appear along the bottom where you see Join My Team, and Order Products. From there, you go to the Order Products area and there's a special link to Online Exclusives if you scroll down (where Outlet Specials usually is)
insaneusmcwife said:I'm going to call HO in the morning. They should not send out emails telling consultants, specially new consulants like me who don't know any better, that they should advertise something that they can't use. I'm very disappointed so far. I got pretty regular calls from the girl that signed me up until I gave her my credit card number to order my kit and haven't gotten not one phone call since. And this is a director that Pampered Chef refered me to. As far as I know she doesn't even hold team meeting that everyone is talking about. She lives 45min away from me and didn't offer to have me watch one of her shows or even come to my first show. I have had no guidance and just found out today that the day before yesterday I orderd a whole bunch of catlogs for a vendor fair in December but they are going to not be any good because they are not going to be the winter ones. How long are the catalogs good for? Only 3 months? If I would have waited until today I would have gotten the winter ones. I am becoming very discouraged and feel like I have wasted my money for nothing. Sure I can still pass out old catalogs at the fair but that isn't the point. Sorry about the rant, I'm just fustrated.
insaneusmcwife said:Thank you for clearing up the catalog issue for me. I think that is what is what sent me over the edge today.
I have not held any shows yet. I do have 2 catalog shows and 2 actual shows for this month. Had I known I would not be able to sell the pink items I would have held off on ordering the website. I thought it was going to give me an extra incentive to get some more shows booked and boost my sales. I also wouldn't have made a fool out of myself by advertising it to everyone I know. I've had a few interested people that specifically wanted to order just the pink stuff.
As for contacting the director myself...I know it may sound a little childish but isn't it her job to train me? Shouldn't she be contacting me? I mean she is going to be making a percentage of my sales, right? It has been 2 weeks since she put in my order for my kit. HO told me that the reason I couldn't track it on my kit order was because my director ordered it from her page. So she knows when I got my kit. However, it is my business and I want to be successful so contacting her will be on my to do list for tomorrow.
This is our 3rd time being stationed here but I'm not sure for how long this time. We are hopinig to finish up our last 5 1/2 years here. That would be ideal.
That's great! You WANT people going to your website and ordering things, and the website is GREAT for your hosts and for you to track who is coming to the parties and so forth!Once you explore the website more you will see all of the great features it does...insaneusmcwife said:I've had a few interested people that specifically wanted to order just the pink stuff.
insaneusmcwife said:I have had no guidance and just found out today that the day before yesterday I ordered a whole bunch of catalogs for a vendor fair in December but they are going to not be any good because they are not going to be the winter ones. How long are the catalogs good for? Only 3 months?
insaneusmcwife said:I recieved an email today from HO stating that I should encourage all my customers to visit my personal website to shop for the pink items.
insaneusmcwife said:... I've had a few interested people that specifically wanted to order just the pink stuff.
insaneusmcwife said:Thank you for clearing up the catalog issue for me. I think that is what is what sent me over the edge today.
I have not held any shows yet. I do have 2 catalog shows and 2 actual shows for this month. Had I known I would not be able to sell the pink items I would have held off on ordering the website. I thought it was going to give me an extra incentive to get some more shows booked and boost my sales. I also wouldn't have made a fool out of myself by advertising it to everyone I know. I've had a few interested people that specifically wanted to order just the pink stuff.
As for contacting the director myself...I know it may sound a little childish but isn't it her job to train me? Shouldn't she be contacting me? I mean she is going to be making a percentage of my sales, right? It has been 2 weeks since she put in my order for my kit. HO told me that the reason I couldn't track it on my kit order was because my director ordered it from her page. So she knows when I got my kit. However, it is my business and I want to be successful so contacting her will be on my to do list for tomorrow.
This is our 3rd time being stationed here but I'm not sure for how long this time. We are hopinig to finish up our last 5 1/2 years here. That would be ideal.
Alexandra said:They can still order those from you, just not through the website. Put it in the software as an Individual Order.
insaneusmcwife said:I'm going to call HO in the morning. They should not send out emails telling consultants, specially new consulants like me who don't know any better, that they should advertise something that they can't use. I'm very disappointed so far. I got pretty regular calls from the girl that signed me up until I gave her my credit card number to order my kit and haven't gotten not one phone call since. And this is a director that Pampered Chef refered me to. As far as I know she doesn't even hold team meeting that everyone is talking about. She lives 45min away from me and didn't offer to have me watch one of her shows or even come to my first show. I have had no guidance and just found out today that the day before yesterday I orderd a whole bunch of catlogs for a vendor fair in December but they are going to not be any good because they are not going to be the winter ones. How long are the catalogs good for? Only 3 months? If I would have waited until today I would have gotten the winter ones. I am becoming very discouraged and feel like I have wasted my money for nothing. Sure I can still pass out old catalogs at the fair but that isn't the point. Sorry about the rant, I'm just fustrated.
ChefBeckyD said:You can still use your website for show orders. People who are invited to shows can view the catalog and place orders online.