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TrishPCMommy
08-05-2009, 01:02 AM
Quick question: One of my recruits closed her first Show while out of town and forgot to enter the Charter Host Gift on the Host's order. Can she still get one for him?
If so, does she just call Solution Center?

Chef Gilles
08-05-2009, 01:10 AM
Tell her to call as soon as possible. It happen to me once.

TrishPCMommy
08-05-2009, 01:19 AM
Thank you!

leftymac
08-05-2009, 01:50 AM
I think it automatically ships out a charter gift if you forget to put it in. I forget which one is the default, though.

Chef Gilles
08-05-2009, 02:09 AM
Yes I do believe it's the default.They'll send the one of their chosing though. When it happened to me it was when I forgot to add the guest's free reward. They were very pleasant to adding it to the order which in fact was already shipped. So the reward arrived in another shippment.

TrishPCMommy
08-05-2009, 09:57 AM
Thanks for the input; I'll pass it along. Maybe we should both offer the Host help on sorting through the boxes. (Her Grand Opening was a $700 Show.)

DebbieJ
08-05-2009, 11:10 AM
I believe they automatically send the trivet if you don't add one.