Why did I receive a returned item as my Christmas gift?

[schel]

I ordered before Christmas to have it here for Christmas the Carafe and know what they sent me?
One someone had returned!!!!

It had scratch marks on the plastic cover underside and the handle had grease marks like you get from a gas stove.

A $64.00 item and this is what they send me? Good thing I was a consultant and not a guest who recieved this.

I hope they do not make a habit sending out returned items to our guests!
How embarrassing that would be to me if this happened to one of my customers!

AAAUUUGGGGGHHHH!!!!!!

There I feel better now. Just ask my DH how Pi**ed off I was!

HO said they would send me a new one out right away. I said I needed it for Christmas and know what she said? "Well you could use that one until yours arrives!" No thanks! I don't know what was put in it!
She then said she would send me a hostess gift for my inconvience.
Whatever that is, I didn't ask.

Schel

 

[PCGINA]

Maybe you will receive a pkt. of cleaner for the carafe ....SORRY~

I would have been furious as well....

 

[dannyzmom]

Wow - they must be completely overwhelmed at HO this holiday season...I am sorry. I am glad they're making up for the mistake though.

 

[PampMomof3]

That does stink! I would be very mad as well! I'm dumbfounded, really!

 

[pamperedalf]

HO told me they usually give out a mini spatula for most people, unless they sound like they are trying to get something for nothing. Then it's a season's best or a citrus peeler!

 

[pamperedalf]

PS I am sorry this happened to you, that sucks!!I had a customer in Sept. order the celebrate plate, and when it came it had a chineese character on the plate. She tried washing it off & it wouldn't come off at all, so we sent it back for a new one. I was shocked that HO office would even send that out. I told the lady I hope they don't put it back on the shelf to be sent out again.

 

[PampMomof3]

A chinese character?? WHAT???

 

[chefkristin]

A chinese character?? WHAT???

Yeah---WHAT????

 

[Teresa Lynn]

sounds like some one wrote on it with a permanent marker for their celebrations and returned it when it didn't wash off.