Why can't I run PamperedPartnerPlus on my Mac?

[D'scookins307]

I downloaded both the PP3 and the required version of Java to my mac hoping I could finaly really start up my PC business. However, when I try to run the program I continue to get this message.A Java Runtime Environment (JRE) or Java Development Kit (JDK) must be available in order to run PamperedPartnerPlus.No Java virtual machine was found after searching the following locations:
/Systems/Library/Frameworks/JavaVM.frameworks/Versions/1.5.0/Commands/javaI dont understand how to place the Java version I downloaded into these action folders it is trying to find it in. I don't understand! Please help I have had constant dilemnas since signing with PC and so close to giving up. Any suggestions would be much appreciated!:cry:

 

[chefann]

Have you checked that it is the latest version of Java? Run Software Update to see if there's a new version.
If you still have a problem, call Tech Support.

 

[Admin Greg]

It sounds like the Java version you downloaded may not have been properly installed on your Mac. Here are some steps you can try to resolve this issue:1. Uninstall any previous versions of Java that you have on your Mac.2. Download the latest version of Java from the official Java website (https://www.java.com/en/download/).3. Follow the installation instructions provided by the Java website to properly install Java on your Mac.4. Once Java is installed, try running PamperedPartnerPlus again.If you continue to receive the same error message, you may need to add the Java installation directory to your PATH environment variable. This will allow your Mac to find the Java virtual machine when running programs.Here's how to do this:1. Open the Terminal application on your Mac.2. Type the following command and press Enter: export PATH=/Library/Java/JavaVirtualMachines/{jdk_version}/Contents/Home/bin:$PATH(Note: replace {jdk_version} with the version of Java that you have installed. For example, if you have JDK 1.8.0_181, you would type export PATH=/Library/Java/JavaVirtualMachines/jdk1.8.0_181.jdk/Contents/Home/bin:$PATH)3. Try running PamperedPartnerPlus again.If you still receive the same error message after following these steps, it's possible that there may be an issue with the PamperedPartnerPlus software itself. In this case, you may need to reach out to their customer support for further assistance.