kcjodih
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The discussion centers around the timing and delivery of newsletters from Joy, specifically noting that the newsletters are typically sent around the 25th of each month. Participants expressed concerns about delays due to server issues, which Joy confirmed on her website. Many users reported receiving their newsletters late, with some experiencing email problems. Joy is actively working to resolve these issues and has provided a contact email for those who did not receive their newsletters.
PREREQUISITESThis discussion is beneficial for email marketers, small business owners managing newsletters, and anyone involved in customer communication and engagement strategies.
PampChefJoy said:Hi everyone. Thank you for your patience! I am STILL trying to work with the server to find out what is going on, but I think I managed to piece together the bits and get everyone on my list sent... if you didn't get one, please email me at [email protected] and I'll get it out to you.
This is probably TMI on the technical side, but each month, I upload a fresh list (dropping off people who haven't paid, did not renew, etc - and adding new subscribers). Usually I can upload everything in one batch with no problems but for some reason, the program is only taking about 200 contacts at a time.... and the same 200... so then I went back and tried uploading in small batches of about 15-20 and then it would take it. So strange and the server can figure it out either, so we're trying to get through it. Usually it tosses out duplicates but it's not doing that either, so I am trying to make sure I am uploading everyone and not missing anyone, without sending twice to people... Like I said, it's TMI and it really doesn't matter to you because what you need is your newsletter! So please let me know if you didn't get it. I am soooo sorry about the delay!
kcjodih said:Thanks Joy! And nope, didn't get mine yet and it's noon here. I'll email you now.
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