What Are Your Thoughts on the New Web?

[BethCooks4U]

Bravo Wendy. And add to that all the other issues you did not mention...

 

[DuenFounnyHok]

I'm not eligible for leads right now, but still got an out of the blue one the other day. She said she looked through all the possibles on the PC page, didn't see any who looked like they were "working" their business (no events?) and then went to Facebook & searched for local consultants. She said my FB business page looked the most active, so she contacted me to book her show. So make sure you have your calendar looking busy on your PC web page & events on your FB page too! It could be what makes you stand out from the rest.

This is exactly what I don't like about this new set up. I don't like the idea of being on display and being 'shopped'.

Sandi

 

[pamperedlinda]

Thank you Wendy.

 

[dannyzmom]

:::::standing ovation::::::
Wendy, I agree 150% with EVERYTHING you have said. Send it to Marla, Jean, Doris - hell to Warren if you can!!!

 

[cookingwithlove]

If you all agree then please send an email too. I want it shut down until it is fixed. I want to stop wasting time and energy on this thing. In case you do not have their emails here they are.

Jean: [email protected]
Marla: [email protected]
Doreen: doreen_grass@pamperedchef.​com

I am tired of the cheerleading and wahooing. Do I expect a personal response, no.

 

[PCJenni]

thank you for sending it, thank you for taking the time to share wendy! I am with you 100%. You are spot on about top performers and this new website. I will NOT be entering orders at a show. There is NO way that it would be time effective and usable in a real world situation. We have to put 10+ orders in to the system in less than 20 minutes sometimes, all while doing FSC and trying to connect, relate, book and recruit. Where is my time best spent, getting the customer an email receipt on the spot or getting them on my calendar and on my team?

 

[BethCooks4U]

thank you for sending it, thank you for taking the time to share wendy! I am with you 100%. You are spot on about top performers and this new website. I will NOT be entering orders at a show. There is NO way that it would be time effective and usable in a real world situation. We have to put 10+ orders in to the system in less than 20 minutes sometimes, all while doing FSC and trying to connect, relate, book and recruit. Where is my time best spent, getting the customer an email receipt on the spot or getting them on my calendar and on my team?

I hope you sent this in to newweb, Marla, Jean...

 

[PCJenni]

I did Beth, but a lot more politically correctly

 

[baychef]

:::::standing ovation::::::
Wendy, I agree 150% with EVERYTHING you have said. Send it to Marla, Jean, Doris - hell to Warren if you can!!!

Couldn't have said it better. I almost feel like we are on the Titanic..."put something warm on and report to the deck. Everything will be fine." And the band played on.

 

[pamperedbecky]

If you all agree then please send an email too. I want it shut down until it is fixed. I want to stop wasting time and energy on this thing. In case you do not have their emails here they are.

Jean: [email protected]
Marla: [email protected]
Doreen: doreen_grass@pamperedchef.​com

I am tired of the cheerleading and wahooing. Do I expect a personal response, no.

I'd love to hear if you get a response! Or when! Of course, they are probably weeding through hundreds.

Very well said.

 

[Zergus]

So, I have to tell you that here, in Canada, we don't have the new web yet. Apparently you are all the test group to work out the kinks before they give it to us. I was really annoyed this morning when I had another potential recruit wanting to join, but she doesn't have a pc. They never brought P3 to Canada, we are still using the VERY old Pampered Partner. Antiquated, and only works on a pc, but it works (usually). We were suggested to just train the basics in it for our new consultants because the "new" web would be here this spring.... we don't even have online courses available that they promised by mid-April.

Anyway, I want to thank you all for your openness and honesty... It might feel like venting, but at least I am prepared for some of the fall out when it does come here. I do have a question, I was under the impression that you would be able to take orders at a show without an internet connection & then upload when you got back online. Is there no ability (application or program) that lets you input the info, to then upload later? That is how it was described to us, and honestly, with the large country/farming community where I am- many still have dial -up. Scary thought!

I look forward to your responses. Thanks in advance! I really do appreciate this forum!!!

 

[quiverfull7]

I believe that will only work on either an iPad or an iPod Touch.

 

[BethCooks4U]

I believe that will only work on either an iPad or an iPod Touch.

There will be an app that will work offline but we don't have it yet. It will work on iPad, iPhone, iPod and on droid phones.

 

[Zergus]

Wow. Not at all what I thought it was going to be. Any news when the app is due to come out? That might resolve some of the slowness innate to an online only site?Thanks for the info... and I will keep watching to see what happens with you! Good luck!

 

[BethCooks4U]

It was supposed to be out the week of the 15th but it is on hold until they get the major issues worked out.

 

[Nanisu]

With the exception of you, sweet Becky, I swear they Beta tested this with Monkeys.

 

[pamperedbecky]

With the exception of you, sweet Becky, I swear they Beta tested this with Monkeys.

LOL!! But, in all reality, it wasn't even a REAL Beta test. I now realize that. I guess that's why they called us a "focus group" and not "beta testers." That would have involved letting a bunch of consultants actually use this with real shows from setting up the show, sending out evites, entering orders and payments and all the way to submitting it. That would have made a TON more sense. Just like Wendy had said in that email. I have no clue why they didn't go that route because they obviously can release it to certain consultants before the others.

 

[PCJenni]

As Becky said, it does not appear to have been field beta tested in "real world" scenerios. They should have PAID top leaders, sellers etc to test it, send in real shows etc.

 

[Nanisu]

I did laugh out loud when Marla said last Friday on the call that they had tested it with hundreds of people.

 

[PCJenni]

SERIOUSLY!!! new consultants aren't even showing up now in CC!! I have a 3rd gen who had a consultant sign without us knowing it on the 17th... she is not in the system at all, but the recruiter got an email saying "congratulations on signing your first recuit"!!! UGHHHHHHHHH

 

[CoidgigBese]

I did laugh out loud when Marla said last Friday on the call that they had tested it with hundreds of people.

And now they're testing it with about 10,000 people.

 

[Zergus]

Is it open for all consultants now? Or still just Directors?(Becca, where are you in MD? I grew up (summering) in Annapolis.)

 

[BethCooks4U]

Is it open for all consultants now? Or still just Directors?

(Becca, where are you in MD? I grew up (summering) in Annapolis.)

Just directors. They said they would send us notice before opening it to any other groups and they wanted to get the big issues fixed first. Once they fix it, the next groups should have a smoother transition and will probably wonder what we are whining about.

 

[Nanisu]

"And now they're testing it with about 10,000 people."

And we're not Monkeys...although sometimes I think THEY think we are, LOL.

I got a call from a tech guy yesterday following up on a question I submitted two weeks ago and we honestly spent a lot of time just laughing. He told me he so appreciated me laughing with the absurdity of the whole thing so much and that he hadn't heard anyone laugh on a phone call for 3 weeks...he practically was in tears he was so thankful. I told him I felt sorry for them back there because they didn't design it but yet they were having to service it, and I thought it must feel like raising someone else's kid...that's where he fell over the edge and thanked me several times for making his day.

No, we didn't get my question answered. And he agreed with MANY of my observations.

 

[Sequeemamma]

I got this email from the tech guy I talked to a couple weeks ago trying to figure out the show email and contact system...

"Its just a crap design – I put your suggestions in, will see how far that goes……"

 

[pamperedlinda]

I got this email from the tech guy I talked to a couple weeks ago trying to figure out the show email and contact system...

"Its just a crap design – I put your suggestions in, will see how far that goes……"

Sometimes the truth hurts, but really he should not have said that.

I really don't think it's a crap design, it was just released prematurely. I think it will be wonderful once the bugs are worked out. I talked to an AD in my group the other day and she's been using it and she said she likes it. She hasn't run into a lot of the problems that I've been reading about (and that have me completely scared to give the new web an honest try). I've decided that I'm going to jump in for my June shows...once I get past all the end of school year crazyness and finish off my May shows.

 

[Sequeemamma]

I too have been using it. I just find it incredibly irritating that my shows and contacts cannot be permanently organized. They come up scrambled every time. If I click on "last name" they organize temporarily. Once I find the person I'm looking for then go back to my contacts they are again in random order. Same with my shows. This system just launched and I already have 20 shows in it, for this month and next. I can't imagine trying to deal with this once I have 100 or more! Why do they not come up either by show number or show date??? That was the "crap design" he was referring to because as it is there's no way for me to fix it except to resort every single time. And, since my contacts were migrated in double, imagine the frustration I'm dealing with trying to eliminate half of them!!

 

[PCJenni]

all these little things add up to no one who actually was going to use the system testing it in real world situations.

 

[ChefBeckyD]

So....I just jumped in with my June shows. I have a show June 5th, and tried to build it on the web...no matter what I do for the time, it tells me that I need to enter a start and end time. I did that - every way I could possibly do it, and it still keeps coming up as a red error when I click on build the show. I am so frustrated.

 

[Sequeemamma]

So....I just jumped in with my June shows. I have a show June 5th, and tried to build it on the web...no matter what I do for the time, it tells me that I need to enter a start and end time. I did that - every way I could possibly do it, and it still keeps coming up as a red error when I click on build the show. I am so frustrated.

Are you filling in each part of the time in its different box? I.E. 6 in a box, 30 in a box pm in a box? If so, then there's a problem. I guess I've been fortunate that I haven't had any issues like that.