What Are the Responsibilities of a Fd?

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Discussion Overview

The thread explores the responsibilities and roles of Future Directors (FDs) within the Pampered Chef consultant community, particularly in relation to their recruits and the support they provide. Participants share their personal experiences and varying levels of support from their directors, as well as their approaches to training and communication with recruits.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses uncertainty about their responsibilities as a Future Director, particularly regarding the training of recruits when their own director is not providing guidance.
  • Another participant shares their experience of providing weekly phone calls to their recruit for support, noting that they plan to implement a monthly newsletter once they become a director.
  • One participant mentions that their director allows them to communicate directly with recruits, emphasizing the importance of building rapport and encouraging frequent contact.
  • Another participant describes their approach of adapting communication based on the preferences of their recruits, highlighting the need for flexibility in support styles.
  • One participant reflects on their director's role in training and how they have taken a proactive approach to support their recruits, which has been appreciated by their director.
  • Another participant discusses their experience of training recruits on various aspects of the business, including product knowledge and show presentations, while also encouraging constant communication.
  • Several participants express a preference for terminology that reflects teamwork rather than the word "recruit," indicating a desire for a more collaborative approach.
  • One participant humorously notes that FDs may also need to "put out fires," likening their role to that of a fire department.
  • Another participant emphasizes the importance of understanding each recruit's comfort level and tailoring support accordingly, suggesting that initial training should involve both the FD and the recruit.

Areas of Agreement / Disagreement

Views differ on the extent of responsibilities and support that FDs should provide to their recruits, with some participants feeling a strong sense of duty to take initiative, while others note a lack of clear direction from their directors. No clear consensus emerges on the exact roles of FDs versus their directors.

Contextual Notes

Participants share experiences that reflect a range of support levels from their directors, with some feeling empowered to take on leadership roles while others navigate challenges due to limited guidance.

Who May Find This Useful

Consultants who are considering or preparing for a Future Director role may find the shared experiences and varying approaches to support and training useful for their own development.

S
sfdavis918
I'm trying not to count my chickens before they hatch but it is looking very good that I will be a FD by Sept 1. So I am curious, what are the responsiblities of a FD? I don't get much direction from my own Director and really don't want to get recruits involved in the business and then leave it up to her to train them.

So traditionally what are the roles of my Director with my recruits and what is mine? Can I go outside those roles to give them more direction than she would?

Thanks!
 
I don't have much support from my director either (actually, she is on a personal sales waiver, but has never actually told any of us in her downline... AD found out when she received the letter from HO)
Anyway... I have one recruit so far and a few in the shadows. When my recruit signed, I asked her what kind of support she wanted. She said she wanted weekly phone calls - at least to start - so that is what we did for about 6 months or so. I don't call her every week now, but do check in with her a few times a month, in addition to "WaaHoo" and other misc emails I send. Once I am a director (planning for spring), I will start a monthly newsletter and will schedule to meet with my downline as they need it. I have another FD in my cluster and we have talked about doing joing cluster meetings once we are both directors.
But since your recruits are still part of your director's firstline until you promote, you technically don't have any "responsibilities". But if your director won't step up and assist with training and support, I'd go to your upline or maybe a hospitality director in your area.
Hope this helps!
 
My director says that even though they are technically in her DL, they are still my team. She may send them a meeting notice, but I am really the one to communicate with them. She also includes me in any conversation and training. She actually just said that I could probably train on my own. If I can make a suggestion: Tell your recruit that you expect him/her to cal you 20 times a day with questions, so they won't feel like they are bothering you. Build a great rapport in the beginning, and get them used to dealing with you.
 
It depends on the recruit. I have one that doesn't want me to bother her. She is a hobby consultant and just wants to work enought to get a great discount on products. I email her...can never catch her by phone...monthly and if I have something good to tell her I email her more often. I always send an email if she is in danger of going inactive. My other recruit is also a hobby consultant but she wants me to stay in contact with her. We generally do it by email. She asks questions, I answer. I send her important info. Neither one are able to attend meetings. We actually have a hospitality director. I attend meetings regularly and send them the info. We are however, trying to get together next week to discuss conference announcements. I call them my team and since our director is far away from us, I take the responsibility of making sure they are informed. Our hospitality director is awesome, but I don't want to put any more burden on her than I have to.
 
My directore is "weening" me. Getting me ready for the director role. It hit me the other day that I do need to be the one to make that contact with my recruit more. Once I recruit them, by the way I hate the word recruit, I always try to use another word, I am there for them and then after about the first month I don't call as much and she kinda takes over. But after conference, I realized that I need to be the one to stay in contact and my director can call also if she wants.

I will be more proactive from here on out.
 
My first recruit, my director trained. However it was mostly on paperwork, everything that she could've read in the binder.
So, for my next 2, I trained both on products, helpful tips on show presentations, PPP, and the paperwork, and consultants corner and how to use and find info, like the online training classes. I also tell them that I expect them to call/email me constantly. I help them with recipes for theme shows, games, etc. I just went to one consultants grand opening show for a support and to help with her introduction. I know that the phone calls will slow down once they get more comfortable, and I think that my director actually appreciates the fact that I am taking a more proactive approach as it is lessens what she has to do. On a side note, we (director & I) got off to a rocky start, so I did ask her if she would mind if I assumed a "leadership" role as she knows that it is my goal to promote to director. So, far it is working great.
 
Ok, I so could not resist jumping on here and saying "to put out fires". That's what most Fire Departments too.

I guess Future Directors can do that too... ;)

Amy - you are cruising on recruits! 3 already, you'll easily be a director in your 1st year!
 
I have trained all of my recruits myself, and then reinforced the importance of attending monthly cluster meetings with our director. I have had a couple of meetings myself when my director was too busy/traveling a lot to have them, just to keep everyone motivated, too.

If you're not sure that your director is going to train them the way you would like them to be trained, then just do it yourself! Set up times with them that work for both of you, set up weekly calls, etc, and then just attend cluster meetings as scheduled so she can meet other cluster members. I usually drive my new recruits to the first meeting, too, so they know how to get there.

HTH and good luck to you!!
 
iddlebiddle said:
Once I recruit them, by the way I hate the word recruit, I always try to use another word....QUOTE]

I feel the same way! I prefer something like, "adding to my team," and like to refer to recruits as team members.
 
janetupnorth said:
Ok, I so could not resist jumping on here and saying "to put out fires". That's what most Fire Departments too.

I guess Future Directors can do that too... ;)

Amy - you are cruising on recruits! 3 already, you'll easily be a director in your 1st year!

Funny!!!:D
 
I discuss my FD's comfort level with them and we decide together what each of them wants in support from me. Especially new consultants (but even those who have been in a while but never "recruited") need extra guidance. I encourage them to keep in close contact with their team and I copy the entire downline on any training I do. If the FD and new consultant want me to, I do the initial training (I encourage the recruiter to be on the call too).

It really depends on the people you are working with.
 

Frequently Asked Questions

What are the primary responsibilities of a Fd in Pampered Chef?

The primary responsibilities of a Fd (Field Director) in Pampered Chef include recruiting and training new consultants, supporting team members in achieving their sales goals, and organizing team meetings and events to foster a sense of community and motivation.

How does a Fd support their team in achieving sales goals?

A Fd supports their team by providing resources, tools, and training to help consultants improve their sales techniques. This includes sharing best practices, offering one-on-one coaching, and encouraging participation in promotions and challenges.

What role does a Fd play in recruitment?

A Fd plays a crucial role in recruitment by identifying potential consultants, sharing the benefits of joining Pampered Chef, and guiding new recruits through the onboarding process. They also encourage existing consultants to recruit by highlighting the advantages of building a team.

How important is communication for a Fd?

Communication is vital for a Fd as it helps maintain strong relationships with team members. Regular check-ins, updates on company news, and open channels for feedback ensure that consultants feel supported and informed, which can lead to better performance and retention.

What are some strategies a Fd can use to motivate their team?

A Fd can motivate their team by setting achievable goals, recognizing individual and team achievements, and creating a positive and inclusive team culture. Additionally, hosting contests, providing incentives, and sharing success stories can inspire consultants to stay engaged and motivated.

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