What Are Ideal Thank You Gifts for High-Value Customers?

Click For Summary

Discussion Overview

The thread explores ideas for thank you gifts for high-value customers, particularly those who have placed large orders. Participants share their personal experiences and suggestions regarding appropriate gifts based on the order amounts.

Discussion Character

  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant, identifying as a consultant, expresses uncertainty about the appropriateness of a Seasons Best (SB) as a thank you gift for a customer with a $700 order.
  • Another participant suggests pairing the SB with a small serving spatula to create a more substantial gift.
  • One participant shares their experience of offering a $10 gift certificate for large orders, indicating that customers should appreciate the gesture.
  • Another participant mentions creating gifts from new bamboo tools or small items from the outlet as thoughtful options for high-value orders.
  • Several users mention the importance of selecting gifts that complement the items purchased by the customer.
  • One participant notes that they paid the difference for cookbooks when the price changed, suggesting this as a consideration for customer appreciation.
  • Another participant emphasizes that a $700 order deserves more than just an SB, proposing a sauté pan or other gifts around the $40 mark.
  • One participant mentions offering free shipping for orders over $50 as a way to show appreciation.
  • Another participant expresses a preference for giving the RUFH trivet as a thank you gift, viewing it as a nice addition to a new collection.

Areas of Agreement / Disagreement

Views differ on what constitutes an appropriate thank you gift for high-value orders, with some participants advocating for more substantial gifts while others suggest simpler options. No clear consensus emerges on a specific gift type.

Contextual Notes

Participants share a range of experiences and personal practices regarding customer appreciation, reflecting diverse approaches within the consultant community.

Who May Find This Useful

Consultants looking for ideas on how to express gratitude to customers who place large orders may find this discussion relevant.

ChefJWarren
ChefJWarren
Gold Member
Messages
705
I'm too lazy to search and search for an answer.:rolleyes:

I have several customers who ordered over $100 on a recent catty show (one person ordered over $700!!!:eek: )

What would be a good "thank you" gift? I thought about a SB, but felt it was kind of cheap?? Maybe its just me being picky. Any ideas???:confused:
 
How about the SB and a small serving spatula. Looks like a more substantial thank you gift.

--Jenny L
 
Maybe you could make up a Gift Certificate to only be redeemed with you...for maybe like $10...for the $700 order...and for the $100 maybe just an SB....that is what I would do....they should be happy with that...seeing as you don't have to give them anything...but for the $700 order I would definately go with a $10 gift card.
 
I'd get something nice for the person with the $700 order. Make some of the new bamboo tools? (Spoon set for $8.50)

Maybe you could get some small things off the outlet??? Like a small cutting board with knife (about $5 I believe)
 
Find something that will compliment what they got. If they got cookware, give a Chef's Tool. If you do a gift certificate, do more than $10. On a $700 order you have earned at least $140.
 
  • Thread starter
  • #6
Also, she ordered cookbooks. When I gave the host the order forms and catalogs it was back in September, when they were on sale. As the host was giving me her order, we realized that she thought they were still $10. I paid the difference. So, I guess that's something.
 
ChefJWarren said:
Also, she ordered cookbooks. When I gave the host the order forms and catalogs it was back in September, when they were on sale. As the host was giving me her order, we realized that she thought they were still $10. I paid the difference. So, I guess that's something.
Click to expand...

It's something if the guests know you paid the difference. Otherwise they will think they got them for $10.

If they all know each other it might make sense to gift the same thing to everyone regardless of price. Also consider the presidence (sp) you are setting, will you continue to give gifts for large orders in the future?

My director tells everyone at the show that as a thank you, she will pick up the cost of shipping if their order is over $100. It's a small gesture, but usually appreciated. Just a thought for next time.


--Jenny L
 
ChefJWarren said:
Also, she ordered cookbooks. When I gave the host the order forms and catalogs it was back in September, when they were on sale. As the host was giving me her order, we realized that she thought they were still $10. I paid the difference. So, I guess that's something.
Click to expand...

Hopefully, the host told her that you paid the difference! If not, at least maybe when you print her the receipt, she will see that you did that. There is a big difference when the cookbooks are $14.75 and she only paid $10!
 
I'm still trying to figure out what she bought for $700. That was huge! How much did her entire show end up being?

I would offer a small gift or figure how much you paid in the difference of the cookbooks. THat could add up to a lot. (you still could have submitted it as a Sept. show though)
 
  • Thread starter
  • #10
stacywhitlow said:
I'm still trying to figure out what she bought for $700. That was huge! How much did her entire show end up being?

I would offer a small gift or figure how much you paid in the difference of the cookbooks. THat could add up to a lot. (you still could have submitted it as a Sept. show though)
Click to expand...


She ordered a lot of SA stuff and DCB's. The host wanted the Oct special. I'm going to give her the SB and small serving spat since she ordered the SA stuff.
 
The person that ordered over $700, I'd get them the saute pan. One it counts for POR points, and two if they like the cookware, they will buy more.

When people spend over $100 in products, I usually throw in like the cranberry towels or a free cookbook (not a SB).
 
Frequent Shopper Card - buisness appreciationYou might consider anyone who spends over $50 for a card like this - you can decide the amount you "give back" and the amount in spending you require in order to obtatain a bonus.

This one is a little too generous and I haven't used it since March (hmm - my business began sliding in March, wonder if there was a connection?)

I just wrote my initials over the PC logo on the outside.

OH: FYI I printed them on scrapbooking paper with some design on the back for 3 reasons:
1-scrapbooking paper is a litter stiffer than just letter paper
2-it makes it more unique and hard to forge
3-people like it

I found a cool foodie-border thing at Staples and printed some off with that on the "back" just my print on the front.

It's something to consider, at least...Change the info and name, and it's yours!
 

Attachments

I love giving the RUFH trivet as a thank you. Always a nice way to get them started with a new collection.
 
If I were to get a $700 order I can guarantee you that I would not just give them a SB as a thank you. To me, that would be a slap in the face. You could easily give them a saute pan as mentioned earlier or something else around the $40 mark. That to me, would be the least you could do. As for the $100 orders, I would think something around the $7-$8 range would be nice - like the bamboo pieces as mentioned earlier. Personally, I offer free shipping at the $50 level. Yes, it does add up, but so do my sales. So it not only makes the host happy, but me too!!! :)
 
I agree with Janet, the bamboo tools would be great. Maybe tie it with a ribbon with a Seasons Best would be pretty!!
 

Frequently Asked Questions

What are some thoughtful thank you gifts for high-value customers?

Thoughtful thank you gifts for high-value customers can include personalized items such as engraved kitchen tools, gourmet food baskets, or exclusive cooking classes. Consider their preferences and interests to make the gift more meaningful.

How can I incorporate Pampered Chef products into thank you gifts?

Incorporating Pampered Chef products into thank you gifts can be done by selecting popular items like the Stoneware collection, high-quality knives, or unique kitchen gadgets. You can create a themed gift basket that showcases these products along with recipe cards or cooking tips.

Is it appropriate to give a thank you gift to a high-value customer?

Yes, it is appropriate to give a thank you gift to a high-value customer. It shows appreciation for their loyalty and support, helping to strengthen the relationship and encourage future business.

What budget should I consider for thank you gifts?

The budget for thank you gifts can vary depending on your business and the value of the customer. A good range is typically between $20 to $100, ensuring that the gift is meaningful without being overly extravagant.

How can I personalize thank you gifts for high-value customers?

Personalizing thank you gifts can be achieved by including a handwritten note, selecting items that reflect the customer's interests, or customizing products with their name or initials. This personal touch can make the gift feel special and appreciated.

You must log in or register to reply here.

Similar Pampered Chef Threads

Have You Ever Had a Nightmare Host for Your PartyLite Show?
  • yummy4tummy
    • General Pampered Chef Chat
Replies
25
Views
3K
KirstenAnne
How Can You Effectively Promote Your Business Outside of Kitchen Shows?
  • DebPC
    • Pampered Chef Shows
Replies
4
Views
4K
Wildfire
Back
Top