Troubleshooting Split Payment Errors: An Experience with PPP

[smilesarepriceless]

Ok, at my first show, i had several people pay w/ 2 checks..one was b/c she and her husband have separate accounts and he paid for half of her purchases, etc..

But for some reason, when i get home and plug it all into PPP, the total comes out a little different than when i add together the 2 checks i got from her? Has this ever happenned to anyone?

I re-added..and I can't see that I made any error..but still, my totals of what I charged my guests..ended up coming out a few bucks ( $2) more than she should have paid?

 

[ChefBeckyD]

Ok, at my first show, i had several people pay w/ 2 checks..one was b/c she and her husband have separate accounts and he paid for half of her purchases, etc..

But for some reason, when i get home and plug it all into PPP, the total comes out a little different than when i add together the 2 checks i got from her? Has this ever happenned to anyone?

I re-added..and I can't see that I made any error..but still, my totals of what I charged my guests..ended up coming out a few bucks ( $2) more than she should have paid?

That happens to me sometimes w/ Outside Orders - usually it's because people have charged themselves tax on pantry items, and there is no tax on pantry items in MI........so I just round up that amount for the Round Up Campaign....

 

[cathyskitchen]

This is why I use my laptop all the time at my shows - so I don't screw up the totals on the orders!!

Did you by any chance charge tax on any pantry items that aren't taxable in your state? That's all I can think of. If that's not it, itemize it and we'll try to figure it out for you!

 

[chefann]

Does TN have local taxes? That always throws me off when I do a long-distance catalog show. If you computed manually using your usual tax rate, and the rate for the host's address is less, that would explain the discrepancy.

 

[Trish1953]

I talked to Tech Services about this issue. They told me to make sure that the Shipping and Handling tax in PP was the same as my sales tax. Until I did that, I was almost perpetually off .33.

Trish in Texas

 

[MomToEli]

Shipping here is NOT taxable, but because it is listed first on the order form, guests who calculate their own order then write the check often pay me tax on that $4 ...

$2 could easily have been an addition error on her part, too.

 

[smilesarepriceless]

well i think that since when doing it separate they pay tax, based on the shipping, that the tax amt will vary b/c the shipping will be decreased..

so, 20.00 on one part of the order..PLUS shipping 2.00 x 9.5 TN TAX
and another part of the order, let's say $10 + 2 x 9.5 TN TAX..

I'm thinking that is the reason but i'm not sure how to avoid that problem.