Troubleshooting PWS Links: Fixing Issues for January Guests and Hosts

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Discussion Overview

The thread discusses issues related to broken links for January guests and hosts on the Pampered Chef Personal Website (PWS), as well as concerns about displaying sale prices for products. Participants share their experiences and troubleshooting attempts regarding these problems.

Discussion Character

  • Exploratory
  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant reports that clicking on the "For our January Guests" and "For our January Hosts" links results in no action, despite trying different browsers.
  • Another participant mentions difficulties in seeing sale prices on stones, expressing concern about potentially losing outside orders.
  • One user shares that they have the specials listed elsewhere on the PWS but still feels frustrated about the link issues.
  • A first-time poster notes that the links did not work on their laptop without Adobe Acrobat, but opened correctly on their desktop with the program installed.
  • Another participant clarifies that users need to click on the guest special category instead of the stoneware category to access the specials.
  • One participant reiterates that the links for January guests and hosts are broken and not functioning in multiple browsers.

Areas of Agreement / Disagreement

Views differ regarding the nature of the issues experienced, with some participants focusing on link functionality while others highlight pricing visibility concerns. No clear consensus emerges on the root cause of the problems.

Contextual Notes

Participants are sharing personal experiences with the PWS and troubleshooting methods, indicating a range of technical setups and browser usage.

Who May Find This Useful

Consultants experiencing similar issues with the PWS may find the shared experiences and troubleshooting attempts relevant to their situations.

C
CookingwithMary
Messages
485
When my customers (and me!) click on the "For our January Guests" and "For our January Hosts", NOTHING happens.

Tried using other browsers, too. No luck. The "theme show' link works.

This started yesterday to the best for my knowledge.

Input appreciated :)
 
I didn't realize that was a problem, but I can't seem to get the sale prices on stones to show up on the PWS. I tried a couple times to go in like I was ordering on a show and it still shows the regular prices.

Is anyone else having this problem? I don't want to lose outside orders if people can't get the sale prices to show up.
 
  • Thread starter
  • #3
That's part of my worry! I do have the specials listed in another part of the PWS but doggone it :(
 
First time poster on this forum so hi! I ran into this problem on my laptop (the links not working) which does not have Adobe Acrobat. When I opened it on my desktop (which has Adobe Acrobat), it opened as a PDF file. So, I am assuming that you may not have the correct program to open the file. HTH!
 
Val, they have to click on teh guest special category, not the stoneware category.
 
  • Thread starter
  • #6
To reiterate, the links not working are "For Our January Hosts" and "For Our January Guests". Located between Host a Cooking Show and View Our Theme Shows--those 2 items are working.I'll call HO tomorrow. The links are broken (with message to that effect) and not working in Mozilla or IE. Bummer.
 
Last edited:
  • Thread starter
  • #7
Whoops double post :(
 

Frequently Asked Questions

What should I do if my Pampered Chef PWS link is not working for my January guests?

If your Pampered Chef PWS link is not working, first ensure that you are using the correct URL. Check for any typos or missing characters. If the link is correct, try clearing your browser's cache or using a different browser. If issues persist, contact Pampered Chef support for further assistance.

How can I verify that my PWS link is active for January hosts?

You can verify that your PWS link is active by logging into your Pampered Chef consultant account and checking the link provided in your profile. You can also test the link by sending it to a friend or family member to see if they can access it without issues.

What common issues might my January guests encounter when using my PWS link?

Common issues include broken links, slow loading times, or difficulty navigating the site. Guests may also encounter problems if they are using outdated browsers or devices. Encourage them to refresh their browser or try accessing the link from a different device if they experience issues.

How can I help my guests if they are having trouble placing orders through my PWS link?

If guests are having trouble placing orders, guide them through the process step-by-step. Ensure they are logged in or have created an account if necessary. If they continue to experience issues, suggest they try a different browser or device, or reach out to Pampered Chef customer service for support.

Is there a way to track if my PWS link has been accessed by my January guests?

Yes, you can track activity through your consultant dashboard. It provides insights into orders placed and guests who have accessed your PWS link. This information can help you follow up with guests and ensure they are having a smooth shopping experience.

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