PP Product List Update: Troubleshooting New Item Entries | June 2nd

Click For Summary

Discussion Overview

This thread discusses issues and experiences related to updating product entries in Pampered Partner, particularly concerning new items and supply orders. Participants share their challenges and solutions regarding product list updates and ordering stickers.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant encountered an issue with entering new products, receiving a "# not found in product list" message despite multiple updates.
  • Another participant successfully updated their product list and suggested trying the update again.
  • One participant discovered their error was due to an incorrect show date, which prevented them from entering new June products.
  • A participant inquired about ordering specific stickers mentioned in a weekly update, noting they couldn't find the item in the supply order list.
  • One participant expressed satisfaction with the speed of their monthly product update download, despite having a slow internet connection.
  • A participant shared detailed steps for manually adding "Not Available" stickers to the product list after consulting tech support.
  • Several participants expressed gratitude for the shared information and assistance regarding sticker orders and updates.

Areas of Agreement / Disagreement

Views differ on the ease of updating product lists, with some participants experiencing issues while others found success. No clear consensus emerges regarding the sticker ordering process.

Contextual Notes

Participants are sharing personal experiences and troubleshooting steps related to the Pampered Partner system, focusing on product updates and supply orders.

Who May Find This Useful

Consultants looking for insights on troubleshooting product list updates and ordering supplies within Pampered Partner may find this discussion relevant.

dawn424383
Messages
186
:confused: I tried to enter the new rubs and the ice cream sandwich maker for a guest order and PP said "# not found in product list". I did a product list update (twice) and it still says # not found. Anyone else have this problem. It's June 2nd. It should be in the udated files by now - right?
Any suggestions? Should I manually enter them?
 
I just tried it and it seemed to work for me. I did the product list update right before. Hmmmm.....maybe try it again.
 
  • Thread starter
  • #3
:rolleyes: Thanks for your tip. I tried one more time, and in the process discovered my error. The other day, when I had some free time, I started to enter the host information. Thought that would help speed things along when it came time to enter the show. Well, I didn't have the correct show date entered yet, and since the other day was still May, it would not let me enter the new June products. That PP is so smart. :p All I had to do was enter the correct show date and viola! That's what I get for trying to be organized.
 
help...I have a question about the PP supply order. I want to order those stickers that PC mentioned in this weeks weekly bites. Its the ones to put over the chilzanne to go since its not available. It says to put it in on supply as #D131 but it wasn't there. Did I do something wrong? I thought thats what I did for the "coming soon" stickers and it worked. Anyone else ordered those stickers I'm talking about?
 
Oooooooo, slick!I just downloaded my 1st monthly product update. I have a cruddy dial-up, so I was expecting a bit of time. I was VERY pleasantly surprised. :D

Paula in TN
 
"Not Available" StickerHi Everyone!

I just got off the phone with tech support about these little stickers not showing up in Pampered Partner.

You have to add them to the product list manually. If you don't know how to do it, here are the steps...

1. At the top of Pampered Partner, click on "Update"
2. Then click on "Product Information"
3. When the box pops up, click on "Add"
4. Fill in the following...
a. Start date : 06/01/2005
b. End date: 06/30/2005
c. Product #: DI31
d. Description: Not available Stickers
e. Price: 0.00
f. Category: Paperwork/Supplies
g. Type: Products
h. Make sure none of the little check boxes are checked.
5. Click on "Update"

If you are not sure about these directions, PLEASE call PP Tech Support and have them walk you through it.

Hope this helps.

Lisa
 
Thank youThank you so much. I just transmitted my sticker order. I really appreciated that!
 
I needed to order more stickers, so thanks for letting us know how to update in PP!
 

Frequently Asked Questions

What is the purpose of the PP Product List Update on June 2nd?

The PP Product List Update on June 2nd is designed to provide consultants with the latest information regarding new item entries, ensuring they have access to accurate product details for sales and customer inquiries.

How can I troubleshoot issues with new item entries after the update?

If you encounter issues with new item entries, first ensure that you have refreshed your product list and cleared your cache. If problems persist, check for any updates or announcements from Pampered Chef regarding known issues or reach out to support for assistance.

Will the new item entries affect my current inventory?

New item entries will not directly affect your current inventory, but they may provide additional options for your customers. It’s important to review the new items and consider how they can complement your existing offerings.

Where can I find the updated product list after the June 2nd update?

The updated product list can typically be found in the consultant portal under the product resources section. Make sure to check for any specific announcements regarding the location of the updated list following the June 2nd update.

What should I do if a new item is missing from my product list?

If a new item is missing from your product list, first verify that you have completed the update process correctly. If the item is still missing, consult the official Pampered Chef resources or contact customer support for further assistance.

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