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?? Need Help Canceling Conference Hotel

jbondr

Member
Gold Member
Apr 8, 2008
354
6
Oh no!

I just realized I didn't cancel my extra room at the Sheraton. I have tried to go to the hotel info on the PC website but it is just blank. Is anyone else having this problem? Any ideas on what to do next to cancel my room?
 

esavvymom

Legend Member
Staff member
Sep 8, 2008
7,895
146
Do you have a phone number you can call? Maybe from an email confirmation?

I am also trying to look at the CC pages, and the hotel pages are just blank for me too.
 

jbondr

Member
Gold Member
Apr 8, 2008
354
6
  • Thread starter
  • #3
Thanks for letting me know that you are getting the white screen. I can rule out problems with my computer. The only phone number I have is an 8-5 number only. I am currently on hold with the Solution Center.
 

jbondr

Member
Gold Member
Apr 8, 2008
354
6
  • Thread starter
  • #4
Whew! I finally got through to the page with the hotel details. Not sure what happened. I was on hold with PC and never got any help. I was able to cancel my room and received the e-mail confirmation. I guess I learned my lesson on waiting until the last minute.
 

Gina M

Veteran Member
Gold Member
Jan 13, 2006
1,778
0
Glad you were able to do it! And just under the wire of tonight:)
 

Liquid Sky

Advanced Member
Jun 8, 2008
769
3
I am glad I came on here tonight and saw this. I had issues too w/ the blank page this afternoon while trying to cancel. HO gave me phone numbers, and email and fax number to Experient. Of course I emailed and faxed in a letter but I was so nervous they'd "not get them" and not issue me a full refund.

All cancelled and confirmed now :)
 

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