How Are You Responding to DCB Exclusion from Sales at Chicken Shows?

Click For Summary

Discussion Overview

The thread discusses participants' experiences and strategies for addressing customer reactions to the exclusion of the Deep Covered Baker (DCB) from sales at Chicken Shows. Participants share how they respond to inquiries and complaints regarding this situation.

Discussion Character

  • Anecdotal, Opinion-based

Main Points Raised

  • One participant mentions receiving complaints about the DCB not being on sale during their shows.
  • Another participant, identifying as a consultant, notes that the DCB is available for host discounts and suggests hosting a show for a better price.
  • Several users mention that booking for a different month can also provide discounts on the DCB.
  • One participant shares their approach of explaining the benefits of hosting a party, emphasizing the special offers for hosts.
  • Another participant reiterates the importance of making hosts feel special by offering exclusive discounts on the DCB.

Areas of Agreement / Disagreement

Views differ on how to address customer concerns, with some participants focusing on the benefits of hosting while others highlight the availability of discounts through different methods.

Contextual Notes

The discussion reflects personal experiences and strategies within the context of selling Pampered Chef products at Chicken Shows.

Who May Find This Useful

Consultants looking for ways to handle customer inquiries about product sales and host benefits may find the shared experiences relevant.

C
ChefBeckyD
Gold Member
Messages
20,320
I have had a great response to the 30-Minute Chicken Show, but at every show I've done so far, I've had people complain or speak of how unfair it is that every stone is on sale EXCEPT the DCB.......I just wondered how all of you are responding to this at shows?
 
The DCB is on sale for the hostess for $26 (60% off). I would suggest that if someone wants it for a deep discount that they host a show in Feb. catalog shows count!
 
Or, they can book for a different month and get the FPV, half price or host discount to put towards it!
 
Just explain to them that it is one of the many awesome benefits to hosting a party. PC gives our hosts special little treats like that. When would you like to host your party?
 
Chef Kearns said:
Just explain to them that it is one of the many awesome benefits to hosting a party. PC gives our hosts special little treats like that. When would you like to host your party?
Click to expand...

That's what I do. I explain that PC likes to make their hostess feel special, and giving just them the opportunity to purchase the incredible DCB at 60% is one of those ways.
 

Frequently Asked Questions

What is DCB exclusion in the context of Pampered Chef sales at Chicken Shows?

DCB exclusion refers to the decision to not allow certain products, specifically the Deep Covered Baker (DCB), to be sold at Chicken Shows. This decision may be based on various factors, including company policies or specific event guidelines.

How is Pampered Chef addressing the DCB exclusion at Chicken Shows?

Pampered Chef is actively communicating with consultants and event organizers to clarify the reasons behind the DCB exclusion. They are also exploring alternative product offerings that can be showcased and sold during these events.

What should consultants do if customers ask about the DCB exclusion?

Consultants should be prepared to explain the situation honestly and positively. They can emphasize the wide range of other high-quality products available and reassure customers that Pampered Chef is committed to providing excellent kitchen solutions.

Are there any alternative products that can be promoted in place of the DCB at Chicken Shows?

Yes, consultants can focus on promoting other popular items in the Pampered Chef lineup, such as the Rockcrok, Stoneware, or various kitchen tools that complement cooking and baking without the DCB.

Will the DCB exclusion be a permanent policy at Chicken Shows?

Currently, the DCB exclusion is a specific decision for certain events, and it may be subject to review. Pampered Chef is continually assessing feedback from consultants and customers to determine the best approach for future events.

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