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Pampered Chef: Gift Certificate Redemtion

  1. lrice

    lrice Member

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    I hope this is the right place for this. . . I have a customer who is trying to place an order online using a Gift Certificate. she tried to do it through my pws - didn't work. I came on here and found info that she should do it through pamperedchef.com, so she tried that and it still didn't work. She is very frustrated and I have no idea how to help her. does anyone know how this works???
     
    May 3, 2009
    #1
  2. wadesgirl

    wadesgirl Legend Member Gold Member

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    She cannot, she has to call HO for the purchase.
     
    May 3, 2009
    #2
  3. lrice

    lrice Member

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    0
    Thanks, but just curious, where did you find that information??? I looked in the consultant policy guide and on page 3 it states that they can be redeemed online through pamperedchef.com I'm just confused. . .
     
    May 3, 2009
    #3
  4. lrice

    lrice Member

    52
    0
    Does she call the Solution Center? Can I call for her? And where is this information?
     
    May 3, 2009
    #4
  5. raebates

    raebates Legend Member Staff Member

    18,389
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    The information is on her gift certificate. She just needs to follow the directions.
     
    May 3, 2009
    #5
  6. NooraK

    NooraK Legend Member Gold Member

    5,884
    29
    May 4, 2009
    #6
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