samcmills
- 70
I would love to see a feedback system like e-bay has when things are sold here on chefsuccess.com. It is that check and balance thing that would great. That way when you have a problem with something the person that sold it to you might be more willing to help fix the problem instead of saying sold as it, you got it cheaper than new pay for the replacement piece yourself.
I just purchased an US&G for a friend from someone on here, the V-shape blade was the blade she wanted it for, when the item arrived after being "gently used" by the person's mother the v-shape blade was bent and had nicks in it, also some of the rubber pegs were missing off the bottom. When it was used it didn't slice the middle of an onion or tomato just the sides.
I asked this cheffer if she knew the date of purchase, it possibly could have been warrantied and if the mom didn't use the blade like she said PC should pay to replace the blade. My friend had already paid what to her was a lot of money, to have to pay $7 more to get an item that should have arrived in working condition she doesn't appreciate and I don't blame her. The consultant basically told me the above, lucky to get it for that price as it was 59 new (yeah but for 31 bucks plus the 7 she could have just about bought the new mandoline with a host discount), that it was sold as it, warranty not transferable, etc.
I have to say I was extremely disappointed that another consultant would sell a defective product to start with but to not help correct the problem I just can't understand. My friend has two pieces of PC total and the first thing she noticed looking this over was it was defective, I would think a consultant could have seen that to start with. And it wasn't damaged in shipping because the v-blade was tucked into its slot, not exposed to anything that could have bent it.
I know chefsuccess.com implies no warranties on anything resold on here but a feedback system would be great that way other buyers could have an idea if the person sold good products and/or was willing to correct any problems/defects in the products they sell.
I just purchased an US&G for a friend from someone on here, the V-shape blade was the blade she wanted it for, when the item arrived after being "gently used" by the person's mother the v-shape blade was bent and had nicks in it, also some of the rubber pegs were missing off the bottom. When it was used it didn't slice the middle of an onion or tomato just the sides.
I asked this cheffer if she knew the date of purchase, it possibly could have been warrantied and if the mom didn't use the blade like she said PC should pay to replace the blade. My friend had already paid what to her was a lot of money, to have to pay $7 more to get an item that should have arrived in working condition she doesn't appreciate and I don't blame her. The consultant basically told me the above, lucky to get it for that price as it was 59 new (yeah but for 31 bucks plus the 7 she could have just about bought the new mandoline with a host discount), that it was sold as it, warranty not transferable, etc.
I have to say I was extremely disappointed that another consultant would sell a defective product to start with but to not help correct the problem I just can't understand. My friend has two pieces of PC total and the first thing she noticed looking this over was it was defective, I would think a consultant could have seen that to start with. And it wasn't damaged in shipping because the v-blade was tucked into its slot, not exposed to anything that could have bent it.
I know chefsuccess.com implies no warranties on anything resold on here but a feedback system would be great that way other buyers could have an idea if the person sold good products and/or was willing to correct any problems/defects in the products they sell.
