Excited About First Request for Consultant Info - Tips for Sending Materials

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SUMMARY

The discussion centers on the excitement of receiving a request for consultant information from a customer. The participant suggests contacting the customer via phone to discuss her interest in becoming a consultant, emphasizing the importance of listening to her needs. They recommend providing the "Come Join Us" booklet, which is available as a PDF on the CC platform, to facilitate quicker access to information. The participant weighs the options of mailing hard copies versus sending electronic versions of the materials.

PREREQUISITES
  • Understanding of direct sales and consulting opportunities
  • Familiarity with customer engagement strategies
  • Knowledge of digital document sharing (PDFs)
  • Experience with communication tools (e.g., phone calls, IM)
NEXT STEPS
  • Research effective customer engagement techniques in direct sales
  • Learn about creating and sharing PDF documents for marketing
  • Explore best practices for follow-up communication with potential consultants
  • Investigate additional resources available on the CC platform for consultants
USEFUL FOR

This discussion is beneficial for aspiring consultants, sales representatives, and anyone involved in direct sales looking to enhance their customer communication and engagement strategies.

Monty060609
Monty060609
Messages
224
just got my first request for more info! OMG!! LOL I'm so excited

I was IM'ing with an old friend and she said she was going to order online. When the email order notification came through there was a little thing on the bottom that said Customer is Interested in learning more about becoming a consultant.

What do I give her? Should I mail hard copies, she lives back home. Or email electronic copies of the info? And which pamphlets?
 
I'd call her first!
 
Yes, call her. Say "I see you marked that you wanted more information. Tell me, what we're you thinking?" Then comes the hard but important part: zip your lips!You can get the Come Join Us booklet as a PDF on CC, so you can get it to her sooner to look at it.
 

Frequently Asked Questions

What materials should I include when sending consultant information?

When sending consultant information, include a welcome letter, product catalogs, a brochure about the Pampered Chef opportunity, and any promotional materials that highlight the benefits of becoming a consultant. You may also want to include your personal story and experiences to make it more relatable.

How can I personalize my message when sending consultant information?

Personalize your message by addressing the recipient by name and mentioning any specific interests or questions they may have expressed. Share your own journey with Pampered Chef and how it has positively impacted your life, making it more engaging and relatable.

What is the best way to follow up after sending consultant materials?

Follow up within a week of sending the materials. You can send a friendly email or make a phone call to check if they received the information and if they have any questions. This shows your enthusiasm and willingness to support them in their decision-making process.

How should I handle questions about the costs associated with becoming a consultant?

Be transparent about the costs involved, including the initial kit purchase and any ongoing expenses. Explain the value of the kit and the potential return on investment through sales and commissions. Encourage them to consider the benefits and opportunities that come with being a consultant.

What are some common concerns potential consultants might have?

Common concerns include time commitment, initial costs, and the ability to sell products. Address these by sharing how flexible the business can be, the support available from the Pampered Chef community, and success stories from other consultants who started with similar concerns.

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