Effective Host Communication: Consider Adding Texting to Your Strategy

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Discussion Overview

The thread explores the use of texting as a communication strategy among Pampered Chef consultants and their hosts or guests. Participants share their experiences and preferences regarding texting in their business interactions.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, mentions they do not currently have texting on their phone but are considering adding it.
  • Another participant shares that they only text if hosts or guests initiate the conversation, noting that none have done so yet.
  • Several users mention having hosts or guests who prefer texting, with one consultant reporting a successful catalog show conducted entirely via text.
  • One participant expresses that some of their best shows have been with hosts who prefer texting, highlighting its effectiveness in reaching younger consultants.
  • Another participant notes that texting has led to more success than email in their communications.
  • One consultant shares that some hosts seem hesitant to answer phone calls, preferring text communication instead.
  • Another participant mentions considering a texting plan due to the preference of younger consultants for texting over phone calls or emails.
  • One participant recounts closing a show via text and using it for host coaching, emphasizing the convenience for busy parents.
  • Several participants agree that many younger hosts prefer texting, with one stating that they adapt to what works best for their customers.
  • One participant indicates they rarely text due to being on a no text plan but made an exception when necessary.
  • Another participant mentions that they ask hosts if they prefer texting during initial contact, noting that many do.

Areas of Agreement / Disagreement

Views differ on the initiation of texting, with some participants actively using it while others wait for hosts to reach out first. No clear consensus emerges on the necessity of texting, but a general appreciation for its effectiveness among certain demographics is noted.

Contextual Notes

Participants share personal experiences and preferences regarding communication methods, particularly in relation to the age and comfort level of their hosts and guests with texting.

Who May Find This Useful

This discussion may be of interest to consultants exploring different communication strategies with their hosts and guests, particularly those considering the integration of texting into their approach.

N
nancycookspc
Gold Member
Messages
417
I do not have text on my phone-

contract up in 2 days...I am thinking about adding texting.

Do you communicate w/ your hosts/guests/contact this way??
 
Only if they initiate it - and, so far, none have. I do use text to keep in contact with my team, though.
 
I have several hosts/guests that love text and email. I did an $600 catalog show all by text! I guess it depends on the person/host/guest.
 
Absolutely!! Some of my best shows have been with text only hosts. It will also come in handy when recruiting younger consultants. Now I text everyone.
 
Yep, I sure do!!
 
Love testing hosts and team...have had lots more success with texting than email...
 
Last edited:
a few of my hosts do who for some reason are "afraid" of answering the phone. It feels like it anyways! I do send team text messages out and it's great for quick responses for team meetings, or for them to not forget something, etc.
 
I don't have a texting plan - but am seriously considering getting one. I have 4 consultants in their early 20's, and they mostly just text. I have a hard time reaching them by phone or email. They try to humor me, but I know they wish I'd just text them.:rolleyes:
 
YES! Have an amazing host (was a HO lead) that did 3 shows totaling over $2,000 in one month! There was a lot of texting involved!!
LOVE texting with my team as well!! Like tonight when I am waiting on 6 to submit shows!! :)
 
  • Thread starter
  • #10
alrightly...I guess I will get with the times and get a text plan & phone.....
 
Same here, I have alot of hosts who will text me, I'm pretty much like the person stated above, I don't initiate it, but when I ask if they check email often for communication, prefer phone, etc, I do tell them they can text me at any time or add me as a friend on FB and get in touch w/ me that way...regular phone calls almost seem archaic nowadays! :)
 
I only do so if they tell me it's ok or if they text me first. However, when you text, make sure that you have their number in your phone or on your person at all times. I got a text the other day from someone inviting me to a scentsy party. Not sure who it was from as I recently changed phones & my pc crashed so I didn't have contact info. Had no idea who the text was from & the person didn't use their name... :(
 
yes, I just closed a show via text tonight. I have also been host coaching via text with another gal. I text with my friends a lot cuz we are all moms with young kids and sometimes it's hard to find the time and quiet to actually talk!
 
I find that many of my younger hosts prefer texting. I'm a big believer that you do what works best for your customer/host.
 
VERY rarely. I'm on a no text plan. But in the middle of the night I noticed my host had another half priced item, so I did go ahead and texted her.
 
Absolutely! I do ask before I text them though. The first contact is a call. I ask them do they text and most do. If they are a "little older" I'll still ask, but I won't be surprised if they say no. Some have surprised me and said "of course! don't you?" lol :)
 

Frequently Asked Questions

Why should I consider adding texting to my host communication strategy?

Texting is a quick and efficient way to communicate with your hosts. It allows for immediate responses and can help keep the momentum going for your party planning. Many people prefer texting over emails or phone calls, making it a more accessible option for your hosts.

What are some best practices for texting my hosts?

When texting your hosts, keep your messages concise and to the point. Use a friendly tone and personalize your messages to make them feel valued. Additionally, be mindful of the timing of your texts; avoid sending messages too early in the morning or late at night.

How can I use texting to remind hosts about important dates?

You can set up automated reminders for important dates such as party dates, RSVP deadlines, and product order deadlines. Sending a friendly reminder a few days in advance can help keep your hosts on track and ensure that they are prepared for their event.

What should I do if a host doesn't respond to my texts?

If a host doesn't respond to your texts, consider following up with a gentle reminder. You can also try reaching out through another communication method, such as email or a phone call, to ensure they received your message. It's important to be patient and understanding, as they may be busy or overwhelmed.

Can texting help increase party attendance?

Yes, texting can significantly increase party attendance. By sending reminders and updates to guests via text, you can create excitement and encourage them to attend. Additionally, personalized messages can make guests feel more connected and valued, increasing the likelihood of their participation.

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