Did They Change Something That Sold Well?:Grumpy: I've Had Several

[heat123]

Did they change something that sold well?:grumpy: I've had several customers ask about the old self sharpening knives. Why change them to "honing tools"instead? I just lost a whole sale of the set because I was honest and told them it was not a sharpener anymore!

 

[raebates]

Re: Why!?!Sharpening a knife frequently isn't necessary. Most people don't know what honing is, so they assume the knife won't be sharp when they use it. Here's what I say, "Honing is better for a knife. Every time you use it the blade loses its straight edge. A honer makes the knife work better by straightening the edge. It will seem sharper without losing any of its metal."

 

[wadesgirl]

Re: Why!?!Rae is correct. Plus tell them to try it out and they have 30 days to return it with free shipping. Also talk about the safety with the lock, the old ones didn't have a lock on them

 

[raebates]

Re: Why!?!

Rae is correct. Plus tell them to try it out and they have 30 days to return it with free shipping. Also talk about the safety with the lock, the old ones didn't have a lock on them

Those are words I love to hear.

 

[wadesgirl]

Re: Why!?!

Those are words I love to hear.

I figured that after I typed it!

 

[susanr613]

Re: Why!?!I also say that honing is like having a chiropractor for your knife....helps it work better.

 

[heat123]

Re: Why!?!I tried explaining that it helps maintain and keep the blade aligned but they wanted the sharpener!

 

[Addie4TLC]

Re: Why!?!You're not alone, my customers tell me these look "cheaper" that the other knives were sturdier." People also seem to love our old scissors too, quite a few customers that got the new ones because of the look say they use their old ones because they are sharper!

 

[wadesgirl]

Re: Why!?!

You're not alone, my customers tell me these look "cheaper" that the other knives were sturdier." People also seem to love our old scissors too, quite a few customers that got the new ones because of the look say they use their old ones because they are sharper!

I prefer the old shears to the new ones.

 

[BethCooks4U]

Re: Why!?!

I prefer the old shears to the new ones.

So did I at first. Now I prefer the new ones - I have both in my kitchen and both are used daily but I grab the black ones first. DH still looks for the white ones but then he's about what he already knows about.

 

[Nanisu]

Re: Why!?!I think everyone likes the old shears better than the new ones.

 

[heat123]

Re: Why!?!The ONLY feature I like about the new shears if the herbing device.

 

[byrd1956]

Re: Why!?!love the old shears....but I carry the new ones in my kit

 

[Ann F]

Re: Why!?!I didn't care for the old knives, so I haven't even opened my new ones for fear they'd be quickly and embarrasingly dulled like the others. Now the forged cutlery, on the other hand...

 

[cookingwithlove]

Re: Why!?!One of my customers has the old knives and the sharpener actually deformed her blades. This is because it is a sharpener and putting a new edge on each time you use it. A honer is the better way to go to maintain the longeviety of the blade. It just fine tunes the edge. This is why we went to a honer for our forged cutlery instead of a sharpener. Personally, I really like the new ones. I think they look nicer and seem less cheap than the old ones. I hate the new kitchen shears. I have hard time cutting through plastic bags, like cereal bags).

 

[Addie4TLC]

Re: Why!?!

One of my customers has the old knives and the sharpener actually deformed her blades. This is because it is a sharpener and putting a new edge on each time you use it. A honer is the better way to go to maintain the longeviety of the blade. It just fine tunes the edge. This is why we went to a honer for our forged cutlery instead of a sharpener. Personally, I really like the new ones. I think they look nicer and seem less cheap than the old ones. I hate the new kitchen shears. I have hard time cutting through plastic bags, like cereal bags).

You're right the honing case looks nicer, but the knives themselves look cheap. Can we have the old sturdier knives with the new honing cases?

The new sheers will not cut through my chicken as well as the old ones and I used to love to say at my shows that they could do that and cut out all the fat as well.

 

[cmdtrgd]

Re: Why!?!The "sharpening case" was actually a honing case. Honing realigns the blade. Sharpening takes metal off the blade. They shouldn't have seen metal shavings coming out of their old case. Personally, I like the new ones better because they lock in and they are easier to pull out when unlocked. I don't worry about slipping and cutting myself.

 

[rennea]

Re: Why!?!

I think everyone likes the old shears better than the new ones.

Umm, No I don't! I love the new shears.