In the last 4 months, I keep getting problems dropped in my lap that other Consultants have done. It's freaking crazy all of the sudden! Today's dilemma: My husband's boss' wife hosted a Cooking Show in February with another consultant while I was on maternity leave. She ordered the 5 pc set & the 7 pc set of the Executive Cookware, the whole Forged Cutlery collection w/ the block, shears & honing tool, 2 sets of the forged cutlery steak knives and other misc items. In passing, she mentioned to me today that when the Consultant delivered the cookware one of the pots was dented. STOP! Red flag! Why was the Consultant delivering the items??? Before I interrupted to ask, she said that she basically had to argue with the Consultant who didn't want to help her with the exchange & told her that "sometimes that just happens". :grumpy: After refusing to accept that, the consultant did help her with the exchange. She said that she had to keep pestering the consultant for the 10% off Hostess Card. The consultant finally just told her that she "lost" it and that any consultant could look it up in the system. So, of course, I stopped right then & looked it up for her. Instead of showing a February show date, it's showing an April 1st show date. This woman DID NOT host an April show. BUT, she did receive a whole other order for someone else a couple of months after her show ... and ... get this ... had to deliver those boxes to the Consultant! I went to her house & looked at her packing slips. Just what I thought. The entire show was put in under another person's name! Not the host & not the consultant but a 3rd party. Apparently when my husband's boss' wife kept complaining, the Consultant did the same thing to another host that she had in April, putting that show in this victim's name & having the order shipped to her. This woman should have lifetime guarantees on her knives & cookware and the items were not even purchased under her name!!! So, here I am sitting up late on a military base in Japan waiting for the HO to open so I can call and see if there is ANY way to get all the warranty items transferred from this other person's name to the correct person's name. What could the Consultant possibly have been thinking??? Even better ... who got the Prep bowls, 2 measuring cups & spice that were on the invoice & not part of what this host had ordered??? AND, did this host pay too much??? It all boils down to the old saying "do unto others ..." Would the Consultant be happy if she was the host & this was done to her by a Consultant? I think not! :thumbdown: Poor business practices can put all of us in a bad light and ruin the reputation of TPC!!!