Did I Receive the Wrong Bag in My Monthly Duffle Subscription?

Click For Summary

Discussion Overview

This thread discusses the experiences of participants regarding the receipt of bags from the monthly duffle subscription, specifically the Pretty in Pleats bag and its shipping status. Participants share their personal experiences with shipping timelines and the contents of their packages.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, noted that they received their duffle bag but not the Pretty in Pleats bag, questioning whether it would arrive separately.
  • Several participants confirmed that their bags were shipped separately, with one mentioning that they received the Pretty in Pleats bag first.
  • Another participant expressed concern about the shipping practices, suggesting that shipping items separately could be more costly.
  • One participant shared an email from the home office indicating delays in shipping the Pretty in Pleats bags, attributing it to planning issues and increased demand.
  • Another participant mentioned missing out on the August bag and inquired if the promotion would continue for later sign-ups.
  • One participant expressed disappointment at receiving an extra duffle bag instead of the Pretty in Pleats bag and planned to contact the home office for clarification.
  • Another participant described their surprise at the size of the Pretty in Pleats bag, noting it was larger than expected and suitable for outings.

Areas of Agreement / Disagreement

Participants generally agree that the bags were shipped separately, but views differ on the efficiency and planning of the shipping process. No clear consensus emerges regarding the handling of promotions for newer consultants.

Contextual Notes

Participants shared their personal experiences with the shipping of promotional bags and expressed varying opinions on the implications of shipping practices and inventory management.

Who May Find This Useful

Consultants who are part of the monthly duffle subscription or those interested in the shipping processes related to promotional items may find this discussion relevant.

G
grgann
Messages
102
Yesterday I got the duffle that I earned (yeah!) for October, but I earned all three months and the Pretty in Pleats was not included. Do you think they will be sent seperately or do you think there was an error? Did other folks who earned them all get those two in the same package?
Claire
 
Yes they were sent out separately.
 
  • Thread starter
  • #3
oh okay, so I won't worry for a few more days. I swear though, they would save a lot of money on shipping if they did not do that! I feel like they ship a lot of things separately and in huge boxes when items are often small....
Thank you!
Claire
 
Yes, mine were shipped in two separate packages.
 
Mine were shipped separately too. I got the Pretty in Pleats bag first, which seemed odd, and I got the duffle about 3 days later.
 
grgann said:
oh okay, so I won't worry for a few more days. I swear though, they would save a lot of money on shipping if they did not do that! I feel like they ship a lot of things separately and in huge boxes when items are often small....
Thank you!
Claire
Click to expand...

They ship this way becuase it saves them time which is worth more to them than the price of shipping. As they can just put all the duffles in one box and all the pretty in pleats in another then when someone achives it they just put the shipping sticker on it. Not to mention they ship soooo much and have a deal with FedEx so they ship at fractions of the cost.
 
So, here is why some of us haven't received our Pretty in Pleats bags. Just received this email from HO. Looks like maybe poor planning again!!! Seems like these incentives get "delayed" more often now! I guess that means we are selling more or submitting more shows, but seems like they could have a better handle on it (no pun intended).

Congratulations!

You held and submitted at least 2 Shows in August, September and October. You're really Going Places with a consistent business!

We hope that you are enjoying your Getaway, Hideaway Carry-All and Large Duffel. We wanted you to know that the Pretty in Pleats will be on its way to you the week of Nov. 21.

We apologize for the delay.
 
I started in Sept, so therefore missed out on the August bag and the pretty in pleats bag. Is HO allowing for the promotion to continue so those of us that signed at a later month could complete the set. I got mine for Sept and Oct.....Just curious...would love the whole set!!!
 
yankfan24 said:
So, here is why some of us haven't received our Pretty in Pleats bags. Just received this email from HO. Looks like maybe poor planning again!!! Seems like these incentives get "delayed" more often now! I guess that means we are selling more or submitting more shows, but seems like they could have a better handle on it (no pun intended).

Congratulations!

You held and submitted at least 2 Shows in August, September and October. You're really Going Places with a consistent business!

We hope that you are enjoying your Getaway, Hideaway Carry-All and Large Duffel. We wanted you to know that the Pretty in Pleats will be on its way to you the week of Nov. 21.

We apologize for the delay.
Click to expand...

You have to look at it from a business aspect - would you want all this extra stuff laying around if you ordered 5,000 bags and only 3,000 consultants earned it? They do their research and look into it but they can only order so many bags for us. If we out do what they order they have to wait for their manufacturer to supply them again (and some times that kind of stuff is made to order).
 
So I got my package today, but I got another duffle bag and not the Pretty in Pleats bag. Gonna contact the home office and see what they want to do. I know a lot of you are selling these products, but I really liked taking the duffle and larger bag to my art teacher conference earlier this month. The only thing I think is that the larger bag should have wheels.
 
The Pretty in Pleats bag is bigger than I expected. It's not a duffle but pretty close! I have been using the Mother's Day tote for my purse. It's too small but the new one is too big. It will be great for some outings though. ;)
 
After I got a reply from HO I decided I better open the package. Oh yes! It really was the Pretty in Pleats bag. So I told HO I made a mistake but also told them I could not believe how huge the bag was....I expected it to be purse size and I could carry it everyday.....so now maybe I should have ordered a 31 purse. Bummer...
 

Frequently Asked Questions

What should I do if I think I received the wrong bag in my monthly duffle subscription?

If you believe you received the wrong bag, please check the packing slip included in your shipment to confirm the items listed. If the bag does not match what you ordered, contact our customer service team immediately for assistance. They will help you resolve the issue and ensure you receive the correct bag.

How can I contact customer service about my duffle subscription issue?

You can reach our customer service team by calling the number provided on our website or by sending an email to our support address. Be sure to include your order number and a description of the issue for a quicker resolution.

Will I be charged for returning the wrong bag?

If you received the wrong bag, you will not be charged for the return. We will provide you with a prepaid shipping label to send the incorrect item back to us. Once we receive the returned bag, we will ship you the correct one at no additional cost.

How long does it take to receive the correct bag after reporting the issue?

Once you report the issue and return the incorrect bag, it typically takes 5-7 business days for us to process the return and ship the correct bag to you. You will receive a confirmation email with tracking information once your new bag is on its way.

What if I want to keep the wrong bag I received?

If you would like to keep the wrong bag, please let our customer service team know when you report the issue. They will provide you with information on how to proceed, which may include paying the difference in price if applicable.

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