Customer Needs to Get the Stink Out of Her Stone!

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Discussion Overview

The thread discusses various methods suggested by participants for removing unpleasant odors from Pampered Chef stoneware, specifically a fluted pan that had been left in a sink with dirty dishes. Participants share personal experiences and techniques they have used or heard about.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant shares a customer's experience with a smelly stone and seeks advice on how to clean it.
  • Another participant mentions using a baking soda paste as a potential solution based on previous discussions.
  • One participant recounts a similar situation with a fish odor and suggests using biscuits to absorb the smell, noting that it worked for their customer.
  • Several participants discuss the method of filling the stone with biscuits and emphasize the importance of covering all areas to effectively remove odors.
  • One participant suggests pushing the biscuit dough into the sides of the fluted pan for better results.

Areas of Agreement / Disagreement

Participants generally agree on the use of biscuits as a method to remove odors, but there are varying opinions on the best way to apply this technique to a fluted pan.

Contextual Notes

The discussion is centered around personal experiences with cleaning stoneware and does not provide official guidance on product care.

Who May Find This Useful

Consultants looking for practical solutions to common issues faced by customers with stoneware may find this discussion helpful.

KimmyDarling
KimmyDarling
Messages
730
Hi, y'all. I got the following email from a customer. Any ideas?

"Goodness, I screwed up.

I left my fluted barware in the sink to soak, and the kids ended up piling dirty dishes all over it. It smells like TRASH.

Can I soak something in it to remove the smell.??? It's icky! And I've just mastered Paula Deen's Chocolate Chip Pound Cake."
 
Yesterday there were posts about using baking soda paste to remove sticky stuff from stones... I would think that would be the best thing to start with but I am just going from what others posted.
 
I had a customer with bad fish odor on hers (long story). I suggested she try the biscuit trick. I told her to COVER every square inch of that stone. I also warned her it might take a few tries, but she said it worked with the first batch.
 
  • Thread starter
  • #4
Rae, please tell me more. She should fill it with biscuits and bake them?
 
Yep and just throw out the biscuits. It should pull out any odors and/or lingering oils.:)
 
  • Thread starter
  • #6
I will suggest that!Now, since it's the fluted pan, should she fill it with biscuits, or try to mold the dough to the sides?
 
I'd say try to push it into the sides and see if that helps. Good luck!
 
She's going to want to literally smash those biscuits into every nook and cranny, and bake them just like the directions say. Once they've cooled a bit, she'll take them out and throw them away. If any odor remains, repeat.
 
  • Thread starter
  • #9
Y'all are the BEST! Thank you!!!!!
 

Frequently Asked Questions

What causes my Pampered Chef stoneware to smell?

The smell in your Pampered Chef stoneware can be caused by food residues, oils, or grease that have been absorbed into the porous surface of the stone. Over time, these residues can build up and create an unpleasant odor.

How can I effectively clean my stoneware to remove the smell?

To remove odors from your stoneware, you can create a paste using baking soda and water. Apply the paste to the affected areas, let it sit for a few hours, then scrub gently with a non-abrasive sponge and rinse thoroughly. This should help eliminate the smell.

Is it safe to use vinegar or bleach on my stoneware?

No, it is not recommended to use vinegar or bleach on your Pampered Chef stoneware. These substances can damage the stone's surface and affect its cooking performance. Stick to mild cleaning solutions like baking soda or dish soap.

Can I put my stoneware in the dishwasher to remove the smell?

It is not advisable to put Pampered Chef stoneware in the dishwasher. The high heat and harsh detergents can damage the stone. Instead, hand wash it with warm water and a gentle sponge.

How can I prevent my stoneware from developing odors in the future?

To prevent odors from developing in your stoneware, make sure to clean it thoroughly after each use, avoid cooking overly greasy foods, and store it in a dry place. Additionally, seasoning your stoneware can help create a protective layer that reduces odor absorption.

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