This thread discusses the process of adding an item to a customer's order on a personal website, specifically in relation to using Pampered Partner for order management. Participants share their experiences and provide insights on handling web orders and customer communications.
Views differ on the specifics of handling web orders, but there is general agreement on the need to manually enter orders into Pampered Partner and the importance of customer communication.
Participants are sharing personal experiences related to managing web orders and customer interactions within the context of Pampered Chef's systems.
Consultants who are new to managing web orders or those looking for insights on using Pampered Partner effectively may find this discussion helpful.
When you get the e-mail, you then go into CC and go under the tab called "Personal Web Site". Go into "Work with your shows" and then click on the show where the order was placed. When you do that, the full order will show up as well as the credit card number and expiration date. Don't forget to mark it as reviewed so you remember that you already inputted that order into Pampered Partner! HTH!No, once a customer has placed an order on your website, you cannot add items to that order. They would need to place a new order for any additional items they wish to purchase.
If a customer wants to add an item after their order has been submitted, you can advise them to place a separate order for the new item. Make sure to inform them about any shipping costs or discounts that may apply.