Can anyone help me find a replacement Dots Mug for The Pampered Chef?

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A client recently discovered a broken mug from her set of ISO Dots mugs after remodeling her kitchen. She is seeking replacements, specifically new mugs, and is open to acquiring one or two. Discussions reveal that the mugs may still be under warranty, prompting suggestions to check with the manufacturer, PC, for coverage. Clarification on whether she needs the Dots mugs or the Coffee 'n More mugs is emphasized, as these are different products. Ultimately, the client found a resolution through PC’s customer service, confirming that while she needs to pay for shipping, they will provide replacements.
C
chef Marla
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34
ISO dots mugs. Have a client that was remodeling kitchen when she got her dishes last year and just got around to opening them and one of the mugs was broken. So even if somone has just one or two (New please) she would be interested. CA Thank you.
 
I have a set of the dots cups. New in box. Pm or email me your zip.
 
chef Marla said:
ISO dots mugs. Have a client that was remodeling kitchen when she got her dishes last year and just got around to opening them and one of the mugs was broken. So even if somone has just one or two (New please) she would be interested. CA Thank you.
Click to expand...

Wouldn't they still be under warranty? PC would still have them for warranty coverage, if so.
 
I have a set also if she would like more. Just send me a message
 
  • Thread starter
  • #5
Okay, I thought maybe I would check with pc so I will do that but I also want to make sure these are the mugs she wants, not the cups. zip is 93723 and thanks for the help and tips.
 
chef Marla said:
Okay, I thought maybe I would check with pc so I will do that but I also want to make sure these are the mugs she wants, not the cups. zip is 93723 and thanks for the help and tips.
Click to expand...

I have three sets. nib. pm me if you need them.
 
chef Marla said:
Okay, I thought maybe I would check with pc so I will do that but I also want to make sure these are the mugs she wants, not the cups. zip is 93723 and thanks for the help and tips.
Click to expand...

Yes. You need to clarify if they are the coffee n more mugs or the dots cups - big difference. The set I have are the dots cups #2073.
 
  • Thread starter
  • #8
Thank you everyone for your suggestions and help. I was able to resolve it through PC HO :) She does need to pay to send them back, but they will replace them.
 
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