babywings76
Gold Member
- 7,288
A bit of a vent:
My mom has a coworker who is a very high-stress kind of person. She did a catalog show last November so she could get all the stoneware that was on her wishlist at the discount/free with host benefits. Now her Large Round Stone w/ handles broke and she was going to buy a new one. I told her about it being covered under the guarantee. I explained how I can have a new one sent to her, she would just need to send HO a palm sized piece.
My mom gave me the broken piece the other day. I was a bit disappointed, cause now they both are expecting me to take care of it fully. She said that the girl is so high stress and my mom didn't want her to have to deal with having to return it, etc, so she told her to give her the piece and she'd show it to me. I was a little annoyed because now I have to pay for it. My mom saw my disappointment in that I'd have to cover the cost and then she said, "Well, then I'll just pay for it." But I don't think my mom should have to pay for my customer service situations.
I'm just going to pay for it, I know I shouldn't vent....but it just bothered me. I'm not doing well w/ PC right now and am in debt actually (from my supply orders and sample purchases and I had several shows cancel/not pan out), so having to pay for one more thing just irritates me right now. But I know many consultants handle the shipping back of items for their customers as a courtesy, so I shouldn't complain and just follow suit so I can keep my past host happy.
My mom has a coworker who is a very high-stress kind of person. She did a catalog show last November so she could get all the stoneware that was on her wishlist at the discount/free with host benefits. Now her Large Round Stone w/ handles broke and she was going to buy a new one. I told her about it being covered under the guarantee. I explained how I can have a new one sent to her, she would just need to send HO a palm sized piece.
My mom gave me the broken piece the other day. I was a bit disappointed, cause now they both are expecting me to take care of it fully. She said that the girl is so high stress and my mom didn't want her to have to deal with having to return it, etc, so she told her to give her the piece and she'd show it to me. I was a little annoyed because now I have to pay for it. My mom saw my disappointment in that I'd have to cover the cost and then she said, "Well, then I'll just pay for it." But I don't think my mom should have to pay for my customer service situations.
I'm just going to pay for it, I know I shouldn't vent....but it just bothered me. I'm not doing well w/ PC right now and am in debt actually (from my supply orders and sample purchases and I had several shows cancel/not pan out), so having to pay for one more thing just irritates me right now. But I know many consultants handle the shipping back of items for their customers as a courtesy, so I shouldn't complain and just follow suit so I can keep my past host happy.