Are you planning on keeping your spreaders despite the recall?

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Discussion Overview

The thread centers around participants' thoughts and experiences regarding the voluntary recall of Holiday Spreaders, specifically whether they plan to keep them or return them. Various participants share their personal views on the product's quality and the logistics of the recall process.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant expresses uncertainty about keeping their spreaders due to concerns about lead content.
  • Another participant states they will not keep their spreaders, citing poor quality as a primary reason.
  • A participant mentions receiving an email about the pickup, indicating they were not given an option to keep their spreaders.
  • One user humorously suggests the idea of using a large box for the small spreaders.
  • Another participant shares confusion about the return process and whether they need to package the spreaders themselves.
  • A participant confirms they have their spreaders ready for pickup in the original packaging.

Areas of Agreement / Disagreement

Views differ regarding whether to keep the spreaders, with some participants planning to return them while others express a desire to keep them. No clear consensus emerges on the decision to retain or return the product.

Contextual Notes

Participants are sharing personal experiences related to the recall process and their opinions on the product's quality, without implying any official guidance from Pampered Chef.

Who May Find This Useful

Consultants who are navigating the recall process or have concerns about the quality of the Holiday Spreaders may find the shared experiences relevant.

crissy11
Gold Member
Messages
423
In the email that said they were issuing a call tag for the spreaders to be returned it says voluntary recall. I would like to keep mine but am not sure how bad the lead might be.
How many of you are planning on keeping yours?
 
I'm not keeping mine, but the lead is just a small factor. Personally, I think the spreaders are not up to our standards, and look cheap.
 
I just got an e-mail informing me that FedEx will be arriving within 5 days to come and pick mine up. So I wasn't given the option to keep mine. Now I have to go find where I put them...;)
 
What if you didn't like them and gave them away!!!
 
  • Thread starter
  • #5
I got that same email but in the beginning of it.. it says voluntary recall. wasn't sure if we could keep them or not
 
I'm not keeping them.

Do we get a package to pack them in and tehn FedEx comes? Or do we box them up now and FedEx takes them?
I'm sort of confused on how it's going to work.
 
This is what my e-mail said:

Dear Amanda,

Last week you received an email notifying you of a voluntary recall for the Holiday Spreaders. According to our records you currently have an advance sample. Therefore, a complimentary FEDERAL EXPRESS pickup has been issued for return of the Holiday Spreaders. Please seal your sample(s) of the Holiday Spreaders in a carton or envelope for shipment. FEDERAL EXPRESS will be out within five business days to pick up the carton.

Sincerely,

Solution Center
The Pampered Chef, Ltd.
[email protected]
 
Ha, Ha. Wouldn't it be funny to use the largest box for these tiny things! No, really though, I hope I still have a small box lying around. I don't want to have to go to the post office. :)
 
I got a letter in the mail saying they are sending some one to pick them up...
 
I have mine in the original packaging, which I put into a padded envelope. Now it's just a matter of waiting until FE gets here. :(
 

Frequently Asked Questions

What prompted the recall of the spreaders?

The recall of the spreaders was initiated due to safety concerns regarding potential defects that could pose a risk to users. The company takes product safety seriously and aims to ensure that all items meet high-quality standards.

What should I do if I have a recalled spreader?

If you have a recalled spreader, it is recommended that you stop using it immediately. You should follow the instructions provided by the company regarding returns or exchanges to ensure your safety and receive a replacement if applicable.

Are the spreaders safe to use if they are not part of the recall?

If your spreaders are not part of the recall, they are considered safe to use. However, it's always a good idea to inspect your products regularly and stay informed about any updates or recalls from the company.

Will I receive a refund for the recalled spreaders?

Can I still keep my spreaders if I choose not to return them?

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