I don't know if anyone else is experiencing this or not. My website is having issues accepting addresses and will not let orders go through. I even had the same issue setting up a local show on my website (didn't pay too much attention to it as I got it set up anyhow but it should have set an alarm off in my head to call HO).
I called tech support to let them know (after 5 PM) last night and the guy I got said that the person who he would have to talk to had left for the weekend already and that he would let him know about this on Monday morning. Can you believe that??
All well and good except that I am working on closing 2 fundraisers and not all the orders people are sending in are going through and I don't know how many orders we are losing over this. I found out about this after getting a frantic e-mail yesterday afternoon and a frantic call this morning. Fortunatly if they let me know that they want to add an order to the fundraiser (and which one) I can enter it in P3 but that is not the point. Not everyone I assume would try to call me and being a weekend they may need get in contact with the person telling them to order online who is not around today.
I just hope that I don't get too much flack tomorrow at the closing of the 2nd fundraiser. It is crazy that it is taking orders from all states except NH the past few days and of course where am I???? NH.
Sorry for the long rant but didn't know if I was alone in this problem or if others were experiencing any problems.
I called tech support to let them know (after 5 PM) last night and the guy I got said that the person who he would have to talk to had left for the weekend already and that he would let him know about this on Monday morning. Can you believe that??
All well and good except that I am working on closing 2 fundraisers and not all the orders people are sending in are going through and I don't know how many orders we are losing over this. I found out about this after getting a frantic e-mail yesterday afternoon and a frantic call this morning. Fortunatly if they let me know that they want to add an order to the fundraiser (and which one) I can enter it in P3 but that is not the point. Not everyone I assume would try to call me and being a weekend they may need get in contact with the person telling them to order online who is not around today.
I just hope that I don't get too much flack tomorrow at the closing of the 2nd fundraiser. It is crazy that it is taking orders from all states except NH the past few days and of course where am I???? NH.
Sorry for the long rant but didn't know if I was alone in this problem or if others were experiencing any problems.