its_me_susan
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Follow along with the video below to see how to install our site as a web app on your home screen.
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janel kelly said:Bee, I'm the same way. I never had to log in before and now I do. If I minimize the site for more than 5 minutes then I have to log in again.
tlennhoff said:Clear your cookies, clear your cache, and then reboot your computer. 90% of the time that solves the problem. You must make sure you clear your cache as well as the cookies and then reboot. Sometimes you have to do this twice before the changes are all accepted.
its_me_susan said:What does all that mean please in non-techno talk?
There could be a few reasons why you are constantly being prompted to log-in to your Pampered Chef account. It could be due to a security feature that automatically logs you out after a certain period of inactivity, or it could be a technical issue with your browser or device. We recommend trying to clear your browser's cache and cookies, or using a different browser to see if that resolves the issue.
To stay logged in to your Pampered Chef account, make sure to check the "Remember Me" box when logging in. This will keep you logged in for a longer period of time and prevent you from having to constantly re-enter your information.
Unfortunately, the automatic log-out feature is in place for security purposes and cannot be disabled. However, you can adjust the time period for how long it takes for you to be automatically logged out. To do so, go to your account settings and click on "Security". From there, you can adjust the "Auto Logout" time to your preferred setting.
If you are consistently being logged out every time you visit the Pampered Chef website, it could be due to your browser's settings. Some browsers have a setting that automatically clears cookies and data when closed, which would log you out every time. You can change this setting in your browser's preferences or settings.
If you have tried all of the above solutions and are still experiencing issues with constantly having to log-in, please reach out to our customer service team for further assistance. They will be happy to help troubleshoot and resolve any issues you are having with your account.