Any Ideas to Keep Cust. Away From Pampered Chef Website?

[Sallie_M]

I still want to know who gets the commission on my sales when this happens. No reply, yet.

Kspry, directors in good standing share the orders placed on the .com website. The customers get the consultants ph #, but can opt not to have their personal info shared (i.e. these people don't want a customer care call later on).

 

[kspry]

directors in good standing share the orders placed on the .com website.

hmm, I thought directors only got leads, not random orders?

By leads, I mean when somebody fills out the "Request for Information" without placing an order.

 

[BethCooks4U]

hmm, I thought directors only got leads, not random orders?

By leads, I mean when somebody fills out the "Request for Information" without placing an order.

Sometimes our turn at a lead (someone wanting information) is used by someone placing an order.

A lead is:
An order placed at pamperedchef.com
Someone wanting information about products
Wanting information about hosting
Wanting information about the business

Some leads order (either order then and there or want you to contact you to give you an order - these usually want you to give them a deal or want to save on the shipping at least)
Some leads book a show or sign as a counsultant
Many leads never call you back or they give invalid phone numbers and/or email addresses or none at all.

 

[byrd1956]

I clicked on Shop Online. Then the next page opens with the 3 pictures (the boxes wrapped, the napkins and napkin holders and the cook book) Between the bottom pictures there is a box with the new info.
Hope that helps.

When I just clicked on Shop Online @ the PC site the next page showed a pic of the stainless saute' pan w/stoneware, entertaining, and kitchenware pic/links @ the bottom. No box w/the new info. mentioned. Do I need glasses?

 

[Intrepid_Chef]

Still would like to see the scavenger hunt ...

 

[byrd1956]

I don't have a scavenger hunt, but I get some response from what I pasted below. I put it under news and then post the winner and the prize the next month. They never know what the prize is. I've used quick cuts, Season's Bests and other small items and then sometimes a larger item just hoping that seeing what someone won would generate more entries.
Enter my site and take a look around. Contact me via my website and tell me which Pampered Chef product is on your wish list! I will put your name in a monthly drawing.
Once a month, I will draw a name from all who have contacted me from my website and that person will be the winner of a GREAT Pampered Chef product!

 

[PChef_ang]

couldn't agree more!did anyone else get the survery thing to fill out? I know when I did mine, I was straight out saying there needs to be an easier way for my customers to find me then by this really unfamiliar web address. who uses .biz? i certainly hope HO listens...it can't be that difficult, MK has it on their homepage.

I too would like to see the scavenger hunt if you don't mind sharing!:

 

[pamperedtara]

Still would like to see the scavenger hunt ...

Me too!:chef: :chef:

 

[pamperedtara]

OOPS! Must have been typing at the same time others were! Does anyone have a scavenger hunt??

 

[byrd1956]

I got the survey. Filled it out that day. A week later got an e-mail saying not to fill it out as it was not intended for me.

 

[lockhartkitchen]

I added a scavenger hunt to my website last month. I didn't have a response from it, but I added towards the end of the month. You can check out mine at /lockhartkitchen

 

[kspry]

I am so annoyed - it's happened again.
My friend just ordered off the .com outlet website, not my .biz website.

 

[katie0128]

I had someone at work order from the outlet (about $100 worth)... while I was in the next office. She happened to tell me just after she did it, so she was able to go in and cancel the order and resubmit under by PWS, but it was frustrating for both of us!

 

[kspry]

I emailed the solution center, told them her past host # to prove I knew her, the list of items ordered, and asked if I could get the commission.

I don't hold much hope.

And even if she would have noticed the "find a consultant", there is no way she would have known my zip code. This suburban city alone has about 20 zip codes.

 

[pamperedharriet]

This thread really has me thinking about some people that tell me they will go to the website and order and I don't hear from them after. I do have faithful customers that go to my website but I am not sure if all do.

I have my website on everything I hand out but like others have said it is so easy to remember .com than the .biz/consultant's name.

 

[pampchefrhondab]

I think it's crazy they have to have a zip code! I agree, nobody is going to know my zip code. Most of my parties are not in my city! I also think they should be able to look just by first name/state. Many times they don't remember my last name, but they would if they saw it!

 

[PamperedJen76]

Find A Consultant : The Pampered Chef, Ltd.

there's no zip code on there. It's city and state and first and last name, with last name required. Even still, when I look for myself I get another name in a town 30 miles from us, the other consultant's first name is completely different but her last name starts with the same letter mine does. I think the search is broader than you think.

That being said, I hope they listen and when orders are placed through the .com site they can add a button that comes up asking if they're sure they're not associated with a consultant already.

 

[pjpamchef]

I think if enough people contact HO they will do something about it! When PWS first came out, I had several orders become individual orders because they didn't understand they had to put in the host's name. It took them awhile to get it in the program, but now it even asks you twice!
Just last week I had a wedding registry come up, and then the customer e-mailed me and asked me to transfer it to her consultant because she couldn't remember her website??? (OK I couldn't do that! but I did track down her consultant and let her know what had happened and told the customer she could delete it off mine and put it on the other one.)
dja

 

[Jenni]

I make sure that anything that lists the PC website gets covered up with a label with my personal website and other info.

I also send out a monthly newsletter with several links to my website. I make sure that at every opportunity, my website is being put in their face!

How do you cover it up? Its on like every page of the catalog??