What do you say to a recruit who tells you she needs to "postpone her career" with PC? She did a catalog show in August to get her kit at a discount. She recheduled her "kick-off" show twice due to health issues - both hers & her Moms. We contacted HO and had them rescheduled her starter month to November. She hasn't submitted one order. Her kickoff show was supposed to be today, but she cancelled again. She said her Mom went back into the hospital. How should I address it? Should I just tell her to hold off until the end of January and see if she can submit ANYTHING before then? Do you say anything like "We need to contact PC to see what to do about your kit" I mean, I know they don't do anything, but I don't want her to think she could just keep it either. I don't know her very well - I've tried calling, chatting, etc over the last few months and she's tough to get in touch with. I feel bad - but I don't want to just "drop it" either. How have you addressed recruits who fell through?? Can PC just give her a "leave" if she never qualified? Should I just give her a personal "leave" and said something like - "I'll check back with you in January. If you truly feel you can't submit a thing, then I'll come get your kit." This is tough - any feedback would be great!!
Thanks!!
Joanne
Thanks!!
Joanne