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Are you giving them a reason to call you back? I never leave a detailed message. My message is short and just enough to entice interest. For example, everyone who fills out a drawing slip at my vendor events is a winner. I choose one big winner for the raffle and everyone else wins a free...
That's pretty much exactly what it was. She was complaining because guest didn't get the guest special at her show but it's because they didn't purchase the dollar amount required to earn it.Fortunately, I had already notified HO about the situation. The woman assigned to the complaint at HO was...
I do whenever possible... but check your local regulations. Where I live, if it's $20 or less they don't have to sign. Understandably there are some situations where you can't get a signature (i.e. order taken over the phone) where I use other safety nets to protect myself.
UPDATE: No contact from her at all today. It's been so nice! Thank you everyone for your kind words of support. I've never dealt with anything like this before and I'm glad to hear it's not the norm for this business. I was getting kind of worried for a bit...
Thanks for this Sheila. I've actually done just that and it only makes her communication more frequent. In fact, I put all my pampered chef business through my google voice number so I can control it better, have records of every call and text message and have the ability to record phone calls...
After much thought, I have only found one way to describe the situation so bare with me...
I recently was introduced to a host/guest who found me through my FB page. When she initially contacted me, it was to place a large order which turned into an impromptu cooking show. Great! Or that's...
Thanks! I made some great contacts and booked a show at the unexpected party. And the commission-able sales was over $400! Big difference between that and the small order she wanted to place. :)
Admittedly, I have had an extremely slow start to my business and mostly because I just haven't spent the time to work it. About 2 months ago, I changed my mind-set and have been working my business every night when I come home from my desk job and every day of the weekend. I haven't had any...
I use this time of year to do an Appreciation Party for my guests and hosts. My invite usually says something like this:"In the spirit of the season and with a heart of Thanksgiving, you are cordially invited to my Holiday Appreciation Party! Stop by for a quick bite and play a few games. I'll...