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Discussion in 'General Discussion' started by krzymomof4, Dec 3, 2008.
Anyone else having trouble getting through to Solution Center??
My director got a busy signal last night when calling HO
That's what I am getting. I get as far as 1 888 and then it starts busy!!
I really need to get ahold of them before they process a show:cry:
I left a call back yesterday. When they called me back, I was on hold for 25 mins then I hung-up. I left another call-back this morning.
Nope, I'm on the phone with them right now. I chose to hold instead of call back and someone picked right up.
I got quite a few busy signals last night and just tried calling back. I was then on hold forever and no opprtunity of a call back.
I stayed on hold for over an hour last night with no luck and no callback option...requested a callback this morning and hopefully will hear back in an hour...but somehow I'm not holding my breath. I think I'll call back and then stay on hold...I need to resolve a CC issue before noon so my show will count toward the Dec. 8 commission statement...
***Just called in and I was on hold, but there's now a 3-4 hour wait so I was bummed...but I opted to wait and the phone was picked up and answered within a minute or so!!! Call and wait!!!