After 4 weeks with only one return call from a host (left her address), no more responses as of Thursday. (show saturday) I left a message saying I would be there Saturday, and since she hadn't called for ingredients she must have got them from my website. No response. Friday AM I left a call saying since I hadn't heard from her, I assumed she had cancelled her show, and she could do it as a catalog show. She left a message Fri. night, saying she had left me messages, but I must have not got them (mind you- I have an answering service for my personal business phone- sorry no messages). She also emailed me Fri. night, saying she had sent out invitations, bought the ingredients, and if she didn't hear from me by 8:30 PM she was calling guests to say I cancelled. She is a minister, so I know she checks her phone. Here is the response I emailed her.
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Dorothy,
I got your message you left on my business phone last night. After 4 weeks of phone calls to you, I only received one call from you on my business phone , leaving your address for me to send out your host packet. I had requested your email address, so I had another way of contacting you. The only number you gave me for communicating with you was xxx-xxxx. Since you have a message about a house for sale on your phone and you are a minister, I would assume you would check this frequently.
After weeks of leaving messages for you, you phone and email me the night before your show, after I say I will not come if I have not heard from you. So, I know you had several options for contacting me. If you had invited people, it would have been courteous for you to return my call, knowing that I would be driving 40 miles to come to your show.
You've had the opportunity to let me know you didn't want to have a cooking show. I would be fine with that kind of honesty. Saturdays are my most wanted show dates. By continuing to hold that date for you, I missed a business opportunity.
Pampered Chef is a business for me. I take it seriously. It is the partnership with my hosts that I value most. I am sad to say that you are the only one that has not taken this partnership seriously. Because I am in business for myself, I can choose who I partnership with. I need to know that I am working with honest people. Unfortunately, I don't feel we have the partnership I need. If you want to purchase Pampered Chef products in the future, you can call 1-888-OUR-CHEF and they can find you a consultant that can best meet your needs.
Julie
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Dorothy,
I got your message you left on my business phone last night. After 4 weeks of phone calls to you, I only received one call from you on my business phone , leaving your address for me to send out your host packet. I had requested your email address, so I had another way of contacting you. The only number you gave me for communicating with you was xxx-xxxx. Since you have a message about a house for sale on your phone and you are a minister, I would assume you would check this frequently.
After weeks of leaving messages for you, you phone and email me the night before your show, after I say I will not come if I have not heard from you. So, I know you had several options for contacting me. If you had invited people, it would have been courteous for you to return my call, knowing that I would be driving 40 miles to come to your show.
You've had the opportunity to let me know you didn't want to have a cooking show. I would be fine with that kind of honesty. Saturdays are my most wanted show dates. By continuing to hold that date for you, I missed a business opportunity.
Pampered Chef is a business for me. I take it seriously. It is the partnership with my hosts that I value most. I am sad to say that you are the only one that has not taken this partnership seriously. Because I am in business for myself, I can choose who I partnership with. I need to know that I am working with honest people. Unfortunately, I don't feel we have the partnership I need. If you want to purchase Pampered Chef products in the future, you can call 1-888-OUR-CHEF and they can find you a consultant that can best meet your needs.
Julie