This is the 2nd time this has happened to me this year.
The first time I gave a vendor event to a consultant on my team(who had done one before) because I wasn't available on the date. I didn't find out until after the fact that she didn't contact the lady until the day before (lesson learned or so I thought) I wrote an apology to the lady once I found out because she had been given MY name by 2 different people. (really wasn't happy that it made me look unprofessional) Never heard back from her.
Last night I got home from a cooking show to a very upset email from someone who was doing a vendor event. I had passed it on to someone on my team and given her their contact information and also emailed the co-ordinator with her name (didn't think to include her #) Now because of the last event, I have been keeping ALL of the vendor events I have passed on to my team on MY calender and trying to make sure they are more prepared and we don't have any no shows. (I hate even feeling like I have to do that, I am not a babysitter) She had confirmed with me THAT week. She didn't call, text or email me that she wasn't going. I have texted her and not heard back, she just messaged that she isn't coming to the meeting tonight(imagine that!) The thing is I do alot of shows, I can't do all the vendor events I get asked to but I try to get them booked for OUR team so they can grow THEIR businesses, but when they do this it makes ME look very unprofessional.
What would you do? Say?
The first time I gave a vendor event to a consultant on my team(who had done one before) because I wasn't available on the date. I didn't find out until after the fact that she didn't contact the lady until the day before (lesson learned or so I thought) I wrote an apology to the lady once I found out because she had been given MY name by 2 different people. (really wasn't happy that it made me look unprofessional) Never heard back from her.
Last night I got home from a cooking show to a very upset email from someone who was doing a vendor event. I had passed it on to someone on my team and given her their contact information and also emailed the co-ordinator with her name (didn't think to include her #) Now because of the last event, I have been keeping ALL of the vendor events I have passed on to my team on MY calender and trying to make sure they are more prepared and we don't have any no shows. (I hate even feeling like I have to do that, I am not a babysitter) She had confirmed with me THAT week. She didn't call, text or email me that she wasn't going. I have texted her and not heard back, she just messaged that she isn't coming to the meeting tonight(imagine that!) The thing is I do alot of shows, I can't do all the vendor events I get asked to but I try to get them booked for OUR team so they can grow THEIR businesses, but when they do this it makes ME look very unprofessional.
What would you do? Say?