What is replacement: Definition and 200 Discussions

I had a customer who wants to return a trifle bowl because it was damaged. I got the adjustment number and they told me they would send out a mailing slip so she can return it and another one would be delivered on 4/19. This is what HO emailed me: Thank you for contacting The Pampered Chef...

Does anyone know when VIP will finally be replaced?? I REALLY want some PC clothing and have been just waiting it out.

Thanks!!!!!!!

a friend that i work with has the OLD easy decrator not sure of exact name. anyway she needs a new ring for it. i ordered but didn't realize that she has the old one. she is going to buy a new one for the HWC fundraiser I am doing, but now I have this replacement part and nothing that goes...

I have looked on the replacement parts sheet and can not find the plunger part for a family sized quick-stir picther. I also can't find the part for the Chillzanne that has the freeze stuff inside. The rest of the customer's product is fine, their part that freezes is leaking though. I would...

I have a customer who lost the bottom, rubber part of her chopper. Is this a replacement part? And if so, how do I order a replacement?? TIA

does anyone know how to order dif't parts for this? i had a show and a woman has some parts - but not all and i wanted to help her. thanks!

I have a customer who needs a replacement sharpening case for her utility knife. I was looking on the replacement part form, and it is not on there anymore. Does anyone know why this is or if there is any way to get a hold of one? TIA!

I have a customer that needs the cover/cleaner thing for the garlic press. What is the code to be able to order that? I looked on PamperedChef.com and couldn't find it. I know we are able to order replacement parts.

Has anyone come across being asked to return a replacement part. She had the old EAD and surprise the ring did not fit. I looked at the bottom of the Replacment form and it mentions no exchanges or refunds. Just wondering if anyone has come across this before?

I have lost my CD with the Spring/Sumer updates and PP3 on it. I have already installed the updates PP but not PP3. I am pretty sure my sone has done something with it - he loves to play with CDs. Do I have to purchase another one or will HO jsut send me one for free?

I had a guest ask if she could get a replacement for her chopper...the clear plastic cup part..is that doable, Im going to be emailing my upline to ask her too, but just curious & how do you go about it.?

Does anyone know if you can order replacement measure cups for this? Didn't see it on the replacement parts form. My top one (1 tbsp & 1/3 cup) has become VERY scratched in just about 4 mos of use! Would like to have "clean" one for shows :D

Can someone tell me how much a replacement lid for both the small and large batter bowls are? Thank so much! The person is also placing an order but since I have to order these separately do they have to pay shipping twice?

I thought there would be an actual replacement for the ceramic piece but there wasn't ?? instead I saw a piece for the cross bar vertical thingy (which is the stand)??? That doesn't make any sense to me?:confused: I would think the ceramic would need replacing more then the stand!?

I just got a call from a lady who picked up my catalog at a fair & wants to place an order! Yay! She wants to order a few new things but she also needs a replacement ring for the EAD. Can I combine the orders, or do I have to do the replacement separately and pay extra shipping?

Does anyone know if the replacement protective cover for the Apple Wedger will fit the older wedger that did not come with a cover?? TIA, Kearstin

Is it possible to buy an extra lid for the Exec. Cookware? I need a lid for the 10 inch fry pan. My MIL is test driving the 10 inch pan to see if she wants it and she's afraid the 12 inch one will be too heavy for her but wants a lid. I am willing to give her my 10 inch pan and get another 12...

My niece's boyfriend put her baker & LID in the oven - of course it melted! Does anyone have one they want to sell? Thanks! Joanne

Anyone have the lower ring, or any suggestions for a substitute?