Where Can I Find a Replacement for the Autumn Wreath Heart Mold with Acorns?

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A customer is seeking a replacement for the heart mold with acorns after breaking theirs during a move. The specific mold, known as the "Autumn Wreath" stoneware mold from the Fall 2003 catalog, is no longer available for purchase through official channels. It was originally priced at $8.50. There is caution against directing customers to eBay for retired items, as it may lead them to bypass official sales channels and potentially purchase from rule-breaking sellers. One participant in the discussion is willing to sell their unused, like-new mold and has offered it for sale, suggesting a personal transaction outside of official channels. The importance of maintaining customer trust and loyalty is emphasized in this context.
roxylady
Messages
55
I have a customer looking for the heart mold with the acorns, she had hers broken by movers and is looking for another to replace it as she has the entire set. I am 5mths new to PC and am not sure which one this is and if it can be purchased.
 
See if it's here
http://search.ebay.com/search/search.dll?sofocus=bs&sbrftog=1&dfsp=1&catref=C6&from=R10&_trksid=m37&satitle=pampered+chef+heart+cookie&sacat=-1%26catref%3DC6&sargn=-1%26saslc%3D2&sadis=200&fpos=01506&sabfmts=1&ftrt=1&ftrv=1&saprclo=&saprchi=&fsop=1%26fsoo%3D1&fgtp=They used to sell these before the ROFTH Trivets came out.
 
NO! Don't send a customer to eBay!! HUGE no no!! I have one - It was from Fall, 2003, and it's called the "Autumn Wreath" stoneware mold. I broke one of the 4 from that set, so I no longer display the set, but I only had it displayed in the black heart mold holder on my dining room wall - never baked in it. It's in "like new" condition (no chips, scratches, etc). It was $8.50 in the Fall/Winter 2003 catalog - feel free to make me an offer! :)
 
Oops... sorry
I thought it was ok if something was retired :(
 
It's just not a good idea to give your customers the idea that they can purchase anything from eBay, because they could start going there first instead of calling you. And they may end up buying from someone who's breaking rules by listing things there.
 
That makes sense. Didn't think of it that way.
Thanks for the heads up!
 
If anyone else needs one, I believe I still have one new in the box. I'll just need to dig around for it.:)
 
  • Thread starter
  • #8
cathyskitchen said:
NO! Don't send a customer to eBay!! HUGE no no!!

I have one - It was from Fall, 2003, and it's called the "Autumn Wreath" stoneware mold. I broke one of the 4 from that set, so I no longer display the set, but I only had it displayed in the black heart mold holder on my dining room wall - never baked in it. It's in "like new" condition (no chips, scratches, etc). It was $8.50 in the Fall/Winter 2003 catalog - feel free to make me an offer! :)

Sorry I didn't get back to you yesterday, I had a show to do and it was a busy day/night. I would love to purchase the mold. I can send payment via paypal or send a check. My personal E-mail is [email protected]. I am not sure how much shipping is but let me know and I will pay that as well. I don't mind paying a few dollars for the loyalty and trust of a great customer.
Thank you very much for your help!

Dawn
 

Frequently Asked Questions

Where can I find a replacement for the Autumn Wreath Heart Mold with Acorns?

You can find a replacement for the Autumn Wreath Heart Mold with Acorns on the official Pampered Chef website or by contacting your local Pampered Chef consultant. They can assist you in locating the item or suggest alternatives.

Is the Autumn Wreath Heart Mold with Acorns still available for purchase?

The availability of the Autumn Wreath Heart Mold with Acorns may vary. It's best to check the Pampered Chef website or reach out to a consultant for the most current information regarding stock and availability.

What should I do if my Autumn Wreath Heart Mold with Acorns is damaged?

If your mold is damaged, you can contact Pampered Chef customer service for assistance. They may offer options for replacement or repair, depending on the nature of the damage and the warranty status of the product.

Are there any alternative products similar to the Autumn Wreath Heart Mold with Acorns?

Yes, Pampered Chef often has a variety of seasonal molds and baking products. You can explore their current catalog or website to find similar items that may fit your baking needs.

Can I purchase the Autumn Wreath Heart Mold with Acorns from a third-party seller?

While it is possible to find Pampered Chef products from third-party sellers, it is recommended to purchase directly from Pampered Chef or authorized consultants to ensure product authenticity and quality.

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