What to Do When Your Mandoline Gets Stained and Clogged?

[DessertDivaFL]

Last night at a cooking show I was demonstrating the UM and was slicing carrots with the crinkle cut blade. Tiny pieces of carrot got stuck between the crinkle blades and the plastic. Also, the orange from the carrot stained the mandoline. How embarrassing! I didn't say anything and just kept going.

Has this happened to anyone? Is it safe to use a bleach product on the UM?

 

[ChefJWarren]

Have you cut carrots in it before? I have never been successful with cutting carrots - they always get stuck for me.

 

[BethCooks4U]

The trick to not getting this stuck is to get a momentum going while slicing. If a piece is stuck when you are done and pushing the holder back and forth a couple times doesn't dislodge it then use a kitchen brush to work it out - I have done that and it works really well.

As far as the stain, run it through the dishwasher. If that doesn't work try soft scrub or some such product. That has worked for me with no problems to the product.

 

[DessertDivaFL]

Have you cut carrots in it before? I have never been successful with cutting carrots - they always get stuck for me.

That was the first time slicing carrots. I don't think I will do that again. I did try to keep a steady rhythmic motion but it didn't work well. :cry:

 

[BethCooks4U]

That was the first time slicing carrots. I don't think I will do that again. I did try to keep a steady rhythmic motion but it didn't work well. :cry:

Try a little quicker motion. And be sure you're not pushing against the food. Use the holder as holder not a pusher.

 

[wadesgirl]

I had to cut baby carrots at a show last Saturday. A bit of a pain, some did get stuck but it did stain mine orange too. Which reminds me, I need to run it through the dishwasher before Saturday!

 

[BethCooks4U]

I had to cut baby carrots at a show last Saturday. A bit of a pain, some did get stuck but it did stain mine orange too. Which reminds me, I need to run it through the dishwasher before Saturday!

The sooner you do that the better it will work to remove the stains!

 

[JAE]

I've never attempted baby carrots. Sometimes things get stuck, but for the most part once you've practiced a bunch, you'll get the hang of it.

 

[DebbieJ]

Everytime I used the crinkle blade, the food gets stuck. But it's not a big deal. Just keep going and the food pieces knock each other out. The orange stain can be cleaned up easily with a weak bleach solution.

 

[DCOX3]

Personally, I don't like usuing the mandoline at my shows for that simple reason. Seems like you have to acquire a method to using it...I try to use recipes that dosn't use it...It is a $59 piece, but I don't actually think it sells at shows just because you use it in your demonstrations...if you flub up at the show, not a great selling point anyway.

Can you tell I don't care for this product that much!

 

[raebates]

I don't usually make a recipe at my shows, so demonstrating it isn't an issue for me. However, I do warn anyone who purchases one that it takes a little getting used to. I think it's worth the practice time, but it does take a bit of practice. I also tell them if they have any problems at all to be sure to give me a call. I will gladly talk them through it or even go to their home to help them learn.

 

[stefani2]

I had a customer at my last show tell me that she HATES her UM that she bought 2 months ago. She thought it cut FrenchFries (I don't know what the Consultant told her ---- It wasn't me who sold it to her) PLUS carrots stained it.

I would do just as everyone else suggests. Just keep going in your demo. Carrots are hard and it is a little bit awkward with the UM - could you have used something else to cut/chop/julienne them?

I focus on the things that the UM IS great for and try to stay completely away from the foods it doesn't work well with. If I am nervous about using the UM for a particular demo - I don't use it - my nervousness is gonna make me screw up FOR SURE!

 

[raebates]

When someone tells me they "hate" a PC product, I always ask them how long they've had it. If it's a recent purchase, like Jenna's customer's, I remind them that PC will refund their money or exchange it for another product. We (meaning both the company and I) want them to be satisfied with everything they purchase.

If it's during a party that someone says this, I also point out that if it's during the first 30 days after the products have been received by the host PC will even pay to ship it back. I think this is one of the best things about PC's customer service.

 

[Ann F]

LOVE the UM and use it at every opportunity.

 

[stefani2]

I talked to that customer and gave her tips on HOW to use it. She wasn't open to accepting/trying those suggestions - which is fine - so it will get returned.

I think the UM is AMAZING for some foods and not so great with others - I wouldn't suggest carrots for the reasons that they could stain (if left for a while) and they may just be too hard/rigid to use at a demo when you are trying to show how FABULOUS of a product it is

BTW, my upline just uses her hand to hold the carrot for most of the way when she is shredding it. SHE even shows people that at her Shows - I personally wouldn't. But just an idea, for at home, possibly.

 

[DebbieJ]

LOVE the UM and use it at every opportunity.

Me too. I love using it shows and always make my guests try it. I don't sell tons, but I do sell them. I have a lady doing a catalog show right now (up to $1200!) just for the UM because we used it to make the Mojitos at the show she attended.

 

[DessertDivaFL]

Thank you for sharing your thoughts and ideas. Needless to say, I won't be using the UM on carrots in the future. It is nice to know I am not the only one with this issue.

Has anyone sliced apples? Would you leave the peel on or remove it?

 

[stefani2]

I have only seen it done with the peel on - I think that might add 'strength' to the apple (keep the juice in)

 

[tabnat80]

Let me just say I hate the new mandoline. I just got it a few weeks ago. I had practiced at home before my show last night, but for some reason, at the show I wasn't able to get it to work. I looked like and idiot. I finally just ended up cutting up the tomato with my tomato knife. Made me look like a goof!

 

[merego]

ahhhh, the UM, sorry that happened, I have a love/hate relationship with mine and right now we are in "hate mode"

 

[babywings76]

I use the crinkle cutter on things like baby carrots. The UM intimidates me still. I did an interactive show and when we used the UM, one of my guests used so much force on her first stroke down that she went off the mandoline, past the cutting board and the food holder flew onto the counter. LOL Funny, but very embarrassing for me and her. At another show we couldn't use the tomatoes the host had because I guess they were too ripe and soft, they just mushed in the UM. -sigh- At least we could then demonstrate what wonderful knives we have and the hold-n-slice was a huge hit as well. Cheap little thing, but it gave everyone confidence.

 

[dannyzmom]

I use my UM at most shows...usually for lemons or limes. I find lemons work the best in the Vshaped blade.
I sell quite a few of them!
I never use it for tomatoes because unless the tomato is FIRM it's just going to squish.

 

[BethCooks4U]

Let me just say I hate the new mandoline. I just got it a few weeks ago. I had practiced at home before my show last night, but for some reason, at the show I wasn't able to get it to work. I looked like and idiot. I finally just ended up cutting up the tomato with my tomato knife. Made me look like a goof!

That happened to me at first too. I laughed at myself and said "I guess I need more practice but I know a lot of people who love it". The host got it at the show. Since then I have practiced a lot with it and sell a lot of them - whether I use it or not, actually. Those who are interested in it do want to see it so take it to your shows even if you aren't using it.

 

[tabnat80]

I just don't understand why the old one is so much smoother to use. I know you could cut your finger off in an instant, but it really is so much easier and less complicated.

 

[etteluap70PC]

Thank you for sharing your thoughts and ideas. Needless to say, I won't be using the UM on carrots in the future. It is nice to know I am not the only one with this issue.

Has anyone sliced apples? Would you leave the peel on or remove it?

I use an apple in th UM the most. It is my best Demo. I use the crinkle blade, Core the Apple Cut it in half lengthwise and pop it in. I say as I,m cutting.... "have you ever made apple pie, scalloped potatopes or anything that you spent alot of time slicing things nice then after it was cooked a lot of the apples or potatoes were all stuck together and the seasoning was not evenly distributed? Well with the UM and the crinkle blade that problem is gone! It helps you cut quickly and the waves help the flavors disperse throughout your dish. " then I pass the apples arround sprinkled with cinamon and sugar from the FS shaker. I also say "not to mention you can give your family fat free apple pie anytime and in a flash! *(The apples with cin & shug taste like apple pie)

 

[BethCooks4U]

I use an apple in th UM the most. It is my best Demo. I use the crinkle blade, Core the Apple Cut it in half lengthwise and pop it in. I say as I,m cutting.... "have you ever made apple pie, scalloped potatopes or anything that you spent alot of time slicing things nice then after it was cooked a lot of the apples or potatoes were all stuck together and the seasoning was not evenly distributed? Well with the UM and the crinkle blade that problem is gone! It helps you cut quickly and the waves help the flavors disperse throughout your dish. " then I pass the apples arround sprinkled with cinamon and sugar from the FS shaker. I also say "not to mention you can give your family fat free apple pie anytime and in a flash! *(The apples with cin & shug taste like apple pie)

Great demo idea! I would use our cinnamon or caramel sprinkles instead of the cinnamon and sugar though.

 

[kaseydee]

I HATED the UM when I tried it at first. I was the only one in my family that couldn't get it to work right. Once I got the hang of it I loved it. I just used it last night on a LG ss bowl full of squash. TONS better w/the UM than w/a knife!

 

[pjpamchef]

I just don't understand why the old one is so much smoother to use. I know you could cut your finger off in an instant, but it really is so much easier and less complicated.

I LOVED the old one! It worked smooth and effective! But I did hate the fact that at almost every show I had to hear about someone's trip to the hospital. OF COURSE they weren't using the guard. I feel like the new design has been made idiot proof, in other words no one can get hurt, but by doing so, made the tool less effective.
They should have not named it the "Ultimate" Mandoline, gives it the connotation that it can do everything. They should have named it the "Sometimes" Mandoline, Sometimes it works, Sometimes it doesn't. (I too am in a hate phase with mine, would rather use the Forged Santuko Knife!)

 

[cwinter474]

I don't usually make a recipe at my show

So what do you do? What are your show like????



Carol

 

[BethCooks4U]

I LOVED the old one! It worked smooth and effective! But I did hate the fact that at almost every show I had to hear about someone's trip to the hospital. OF COURSE they weren't using the guard. I feel like the new design has been made idiot proof, in other words no one can get hurt, but by doing so, made the tool less effective.
They should have not named it the "Ultimate" Mandoline, gives it the connotation that it can do everything. They should have named it the "Sometimes" Mandoline, Sometimes it works, Sometimes it doesn't. (I too am in a hate phase with mine, would rather use the Forged Santuko Knife!)

Well, at least you're demoing a higher price item! But really, the more you use the UM the more you'll like it. At least that's my experience. For whatever that's worth.