What is causing the jumbled printing issue with Ppplus?

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Discussion Overview

The thread discusses issues related to jumbled printing when using Pampered Partner Plus, with participants sharing their experiences and troubleshooting attempts.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant describes their experience of printing receipts that come out jumbled, resembling a foreign language.
  • Another participant suggests restarting the printer and ensuring Adobe is updated as potential solutions.
  • Several users mention similar experiences with jumbled receipts and express frustration over the issue.
  • One participant shares that they have called Tech Support for assistance regarding the problem.
  • Another participant notes that printing one receipt at a time did not resolve the issue for them.
  • One participant recounts a past experience where waiting a moment before reprinting resolved the jumbled text.
  • Another participant mentions that the problem may occur when the print job is too large for the printer's memory.
  • One participant shares that uninstalling and reinstalling Adobe resolved their printing issue.
  • Another participant humorously suggests threatening the computer to make it work, sharing a light-hearted take on the frustrations of technology.
  • One participant expresses relief after successfully printing a large number of receipts after trying various suggestions from others.

Areas of Agreement / Disagreement

Views differ on the cause of the jumbled printing issue, with no clear consensus on a single solution, as participants share various experiences and troubleshooting methods.

Contextual Notes

Participants are primarily discussing their personal experiences with printing issues related to Pampered Partner Plus, focusing on troubleshooting steps and outcomes.

Who May Find This Useful

Consultants experiencing similar printing issues with Pampered Partner Plus may find the shared experiences and troubleshooting attempts relevant.

pckelly
pckelly
Messages
492
OK.... I don't have a clue what is going on with my Pampered Partner Plus.
When I print my slaes receipts for my customers, the screen shows up with all the receipts that need printed, but when it comes out on my paper, it is completely jarbled! Meaning.....it looks like some foreign language. For example:
Hsboe!Upubm
Tvc Upumn
Di F Dl
Fn bjm

Things like that! Can't read any of it once its printed, but when its on the print screen, its in English and looks fine!
Anyone have a clue??????? I have uninstalled and reinstalled my printer just in case it was that! But that didn't do it.
 
Have you printed receipt before from it? Try shutting down and restarting your printer (possibly memory issue) and/or making sure your Adobe is updated.
 
The same thing happens to me I keep meaning to call Tec sep about it to see why tis happen . I just wait a bit the re pint the recipts again i do them one at atime so that I dont waste ink and pp paper . I dont know why this happens But I know what you mean I'll call HO on Monday
 
I was trying to figure out what Tec sep was for a minute, then thought you meant it was how the printer would print Tech Support...then got that it was just a typo...

When you have an answer post in case others run across it. I'd truly restart your printer though and/or stop your acrobat reader services and restart them.
 
  • Thread starter
  • #5
I tried doing it one at a time and it still does it. Matter of fact a couple of them were half in English and the rest in JARBLE!!! LOL, I am gonna try what Janet said!
 
Sorry about the spelling I typed to fast any way its only when I print PP , so why would i have to restart the printer, I will let you know what HO says about it
 
Thanks (in advance for letting us know).

Sometimes, when the print job is too big, when sent to certain printers, it overwhelms the amount of memory and garbles up...
 
It has only happened to me once and I gave it another minute or so and then reprinted and it was fine. Trying to remember what other program(s) I might have had opened at the same time but can't remember. It nearly freaked me out when I went to write "Thank-you for your order" on these receipts and saw that it wasn't printed properly!

Curious what response you get from Tech Support. Please share.
 
This happened to me the other day too. I thought it was because DH had been messing with the printer......I sent them again and they printed just fine. hmmm...I guess we should call HO on this one.
 
  • Thread starter
  • #10
I am printing one at a time and it is still doing it. I restarted my printer, unpluged and plugged up again, I also updated my Adobe Reader and it's still doing it. I guess I will be calling HO first thing in the morning, I have printed stuff I have saved on my computer, so it's just Pampered Partner receipts!!
 
Weird problem Kelly. Let us know what they say.
 
pckelly said:
I am printing one at a time and it is still doing it. I restarted my printer, unpluged and plugged up again, I also updated my Adobe Reader and it's still doing it. I guess I will be calling HO first thing in the morning, I have printed stuff I have saved on my computer, so it's just Pampered Partner receipts!!
Click to expand...
Have you tried re-booting your computer too?
 
  • Thread starter
  • #13
Yes, Linda, TWICE now! I don't know whats going on. It's weird, I have printed plenty of receipts never having this problem before. I have 3 shows I need to print off and I can't do it! UGH I am frustrated!!!
 
Yeesh! Call HO first thing tomorrow morning.
 
Threaten to replace your computer with a newer better version and see if it suddenly complies! :) But don't swear and it - that ticks it off and makes it not work...serious threats do though. :D
 
  • Thread starter
  • #16
LOL! That's pretty good, Janet! I'll tell it I'm throwing it out the window!!
 
If it works, I'll be laughing!!!!!!!!!!

Actually, I've had that happen numerous times...people at work have worked on PCs to no avail, they call me over and they magically work. I always say it's because the computers know that if they don't work for me, I'll get rid of them! :)
 
I had the same thing happen a few days ago. Tech support told me that I needed to uninstal adobe and then go to www.adobe.com and download the newer version. It solved the problem
 
  • Thread starter
  • #19
SHANA!!! It did it!!!!!!!! WOOOOOOHOOOOOOOOO! Thankyou SO much! I was about to throw it out the window!!!!!!!!
PROBLEM SOLVED!!!!
 
Sorry Kelly, I was instinctively thinking it was Adobe but mistakenly told you to install the new updates rather than "install a new version...". :(
 
  • Thread starter
  • #21
That's ok Janet, I just kept trying what people were suggesting!! I just printed about 40 receipts just fine!! YES!!
Thanks everyone!

BTW Janet, that is my favorite verse in the whole Bible!
 
pckelly said:
That's ok Janet, I just kept trying what people were suggesting!! I just printed about 40 receipts just fine!! YES!!
Thanks everyone!

BTW Janet, that is my favorite verse in the whole Bible!
Click to expand...


So glad you got your printing problem solved Kelly!
 

Frequently Asked Questions

What is causing the jumbled printing issue with Ppplus?

The jumbled printing issue with Ppplus is often caused by incorrect printer settings or compatibility issues between the software and the printer drivers. Ensuring that the latest printer drivers are installed can help resolve this problem.

How can I fix the jumbled printing issue in Ppplus?

To fix the jumbled printing issue, first check your printer settings to ensure they match the document format. Additionally, try updating your printer drivers and restarting both the software and the printer.

Is the jumbled printing issue specific to certain printers?

Yes, the jumbled printing issue can be more prevalent with certain printer models or brands that may not fully support the Ppplus software. It's advisable to check compatibility with your specific printer model.

Can I prevent jumbled printing issues in the future?

To prevent future jumbled printing issues, regularly update your printer drivers, ensure that your Ppplus software is up to date, and double-check your printer settings before printing.

Where can I find support for Ppplus printing issues?

You can find support for Ppplus printing issues by visiting the official Pampered Chef website or contacting their customer service. They often have resources and troubleshooting guides available for users.

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