What Are Your Thoughts on the New Web?

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Discussion Overview

The thread centers around participants' experiences and opinions regarding the new web platform introduced for Pampered Chef consultants. Many express frustration with its functionality, navigation, and overall efficiency.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, dislikes the new web platform, finding it inefficient and time-consuming compared to previous systems.
  • Another participant shares their experience of encountering frequent error screens and slow navigation, echoing similar frustrations.
  • Several users mention the annoyance of the click-and-save process, which they feel disrupts their workflow.
  • One participant expresses concern over the lack of visible notifications for customer rewards, indicating a need for clearer communication within the platform.
  • Another participant notes significant issues with setup and visibility in the "find your consultant" feature, leading them to delay using the new system.
  • One consultant shares their apprehension about using the platform based on negative feedback from others, questioning the readiness of the system at launch.
  • Another participant expresses disappointment over the time spent setting up shows, feeling that it detracts from their ability to focus on sales.
  • One participant mentions the need for a more efficient way to manage orders and communicate issues to the home office.
  • Several participants discuss the challenges faced by those who have lost their director status, impacting their access to updates and support.
  • One participant reflects on their experience in a focus group, suggesting that concerns raised were not adequately addressed in the final rollout.

Areas of Agreement / Disagreement

Views differ significantly among participants, with many expressing dissatisfaction and frustration with the new platform, while others seem to have had different experiences or are less vocal about their concerns.

Contextual Notes

Participants are sharing personal experiences related to the new web platform, highlighting various technical issues and the impact on their business operations.

Who May Find This Useful

Consultants who are navigating the new web platform may find the shared experiences and frustrations relevant to their own situations.

Malinda Klein said:
Correct. So I can enter her order at the show, provided she doesn't order the past host special UNTIL the show hits 150 in guest sales. It doesn't even How up until the show is at the minimum. I guess I can enter it as full price and change it once the show gets beyond that.
Click to expand...

I wouldn't. With all the issues it could create a problem. Just write it on her receipt boldly or circle it or whatever you have to do - and do the math by hand/calculator.

They HAVE heard of that issue. It's been a problem from the start and has been reported. Either it was put on a back burner because there are more urgent issues or it was lost in the shuffle or that particular tech just hasn't run across it.
 
And what is with me having to check off newsletter? This should be defaulted a check and I have to uncheck those who dont want a newsletter
 
I have a downline director who is not on loops, dislikes change and has been using the new website. She has an Ipad and says she has had zero problems. I shared some of the issues that others and myself have experienced and she sees none of these problems. I tried to do May or June shows on the new web and when I found that the tax was incorrect, then I went back to P3. She swears that she has had no tax issues.

Glad it is working for some but wished it worked for more!
 
I have a recruit lead that is supposed to sign on Thursday. She has already found CS and is lurking over there. I am terrified for her (and me) that she will have to use the new web!! She seems like she is ready to jump into this with both feet, which I desperately need someone like that on my team right now. I just hope the new web doesn't scare her away :pray:
 
I've been honest with all of my consultants UP FRONT that they will be on the new web and like any web launch, it has its quirks and glitches. There is some online training they can take for it. So far, neither of the two have experienced any problems. I'm using it too and so far so good. Giving them a heads-up to be patient with it worked well for the two new gals so it's just a thought. HTH!
 
I just signed my 2nd (3rd overall for the team) with the new web, I really didn't tell them anything, just said we were in the middle of a transition and they were on the new web, if they had any problems or questions just to let me know and I would get an answer for them. No real problems yet either (and I am not even on the web)
 
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