Unbelievable Amount of Product Adjstmnts

[JAE]

I've submitted only 8 shows since May 7 this year. Besides all of the backordered Mix N' Chop's and silicone Basting Brushes, I can't believe all of the product adjustments I've had to deal with. I don't remember it being this way, at all, back when I was selling PC from 1995-2001. I had to have my own bar pan replaced twice because it was warped. I replaced someone's mini bread loaf pan with a dent in it, a Chillzanne sectional Server come broken with liquid spilled out, the Bamboo Spoon set with a problem (can't remember what), a Corn Butterer missing the push up piece, and a Measure Mix N Pour sent instead of what was actually ordered (forgot the something). I think that's all, but that seems like a lot for only turning in 8 shows. That's five things for 8 shows plus my own kit problem. Is this happening with everyone?

 

[jrstephens]

I seem to have been doing more in the past few months.

 

[ShanaSmith]

I have to say right now I have had an amazingly low amount of adjustments compared to the business I have done. I think it just comes in rushes like that. It won't last!

 

[PampMomof3]

I haven't done ANY in 2 months!!!

 

[pckelly]

I have had about 5 in the past 2 months!! A couple of bar pans too!!

 

[missydivine]

I don't think it's been too bad for me. Maybe I should knock on wood.

Mary

 

[chefjwr]

When I was a guest in the fall, I got the Past Hostess special with Bamboo Cutting board that has a place for the petite squares. The 3 squares won't fit in that space no matter how I turn them--one is kinked up. So I returned the Bamboo Board with the explanation above and thought it was just defective. The new one came and it is the same. Strange--this problem and thinking it was defective became more clear to me when I saw that another consultant pieces fit together just right. I can't figure it--unless the petite squares are slightly bigger than they are supposed to be. How can that be?? I haven't used either product--I want it to fit and look nice. Anyone else with this problem??

Julie

 

[cmdtrgd]

There was a thread on the bamboo cheese board a while back - there was a badly cut batch.

 

[chefjwr]

REALLY!!! I am totally interested. Who knows more?

Julie

 

[DebbieJ]

Julie, do another adjustment for it. I earned mine through the sell a thon the season it came out, therefore getting the first batch. Then I had a hostess in Dec who got one that didn't fit, but she didn't care. I read about the problems here as well.

Just call the solution center and explain the problem. They are totally aware.

 

[ChefKrisB]

The only adjustments I have been doing are for items getting damaged in shipping...lots of them since making the switch to Fed Ex!

 

[PCGINA]

I have been having people call me out of the blue bc so& so said I did PC to help them with adjustments and returns....

<aybe it will pan out for me later.

 

[AZPampered Chef]

I submitted my first adjustment last night....in one shipment a stoneware bar pan was broken, as well as one of the squares in a set of Simple Additions small squares. The email I got said to wait for more instructions, but also that I would need to return the bar pan but not the squares. How does that work? I'm assuming they pay for the return, but it seems like that would cost a lot for them with all of the returns. And for things that they don't want returned--in this case the squares--do I just throw away the broken one and keep the one that isn't?

 

[JAE]

I believe for the bar pan if it is completely broken, you only need to return a handful of broken pieces. Otherwise, when you get the new bar pan, return the broken one in the box the new one comes in. I received my new Chillzanne Sectional Server within two days of reporting it, but five days later I still don't have the mailing label. Waiting...