Troubleshooting Rice Cooker: Tips for Perfectly Cooked Rice | Expert Advice

[baychef]

I have a consultant who has a customer asking the following:

I have a customer who is trying to use her rice cooker and says it always is runny on the sides and a big lump in the middle. What can I tell her that she is doing right or wrong?


Must admit I do not use mine very often so I don't know what to tell her. Anyone?

 

[ChefBeckyD]

What's runny on the sides with a big lump in the middle? Rice?

 

[chefann]

If she puts the rice in a pile in the middle it won't cook evenly, creating a lump. She needs to give it a quick stir after putting in the water, rice and salt, then cover it and put it in the microwave.

 

[baychef]

What's runny on the sides with a big lump in the middle? Rice?

I sure hope so!!! I copied and pasted the question so this was the question I was given!

Thank you Becky and Ann for the quick responces! I will pass this on!

 

[AnaCash]

Hi there! I'm sorry to hear that your customer is having trouble with her rice cooker. It sounds like the rice is not cooking evenly, which can happen for a few reasons. First, make sure she is using the correct amount of water for the amount of rice she is cooking. Too much water can result in a runny consistency. Also, make sure the rice is evenly distributed in the cooker and not clumped together in the middle. If the rice cooker has a steam vent, make sure it is not blocked as this can also affect the cooking process. I hope these tips help your customer achieve perfectly cooked rice in her rice cooker. Let me know if you have any further questions or concerns. Happy cooking!