Reporting a Facebook PWS Violation: Has This Happened to You?

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Discussion Overview

The thread discusses experiences related to reporting violations of Facebook's policies regarding personal websites (PWS) for Pampered Chef consultants. Participants share their frustrations and confusion about what is permissible when mentioning Pampered Chef on social media platforms.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant reported a Facebook PWS violation and expressed frustration at being accused of having a link to their own PWS.
  • Another participant noted that it should be easy to track down individuals who violate policies if they leave identifiable information on their profiles.
  • Several participants mentioned experiencing confusion regarding what constitutes a violation, with some stating that they have seen others discussing Pampered Chef openly on Facebook.
  • One participant shared their experience of being told they could not mention the company or conference in their blog, even without identifying as a consultant.
  • Another participant expressed concern about the lack of clarity regarding what can be shared about Pampered Chef on Facebook, especially in private settings.
  • Some participants discussed the fine line between permissible and impermissible mentions of Pampered Chef, with varying interpretations of the rules.
  • One participant expressed the belief that the rules are unfair, particularly when private groups are involved.
  • Another participant highlighted the frustration of being unable to advertise online, despite having a personal website through Pampered Chef.

Areas of Agreement / Disagreement

Views differ among participants regarding the clarity and fairness of the rules surrounding mentions of Pampered Chef on social media. No clear consensus emerges on what is permissible.

Contextual Notes

Participants share personal experiences and frustrations related to navigating Facebook's policies as Pampered Chef consultants, reflecting a range of interpretations and feelings about the restrictions.

Who May Find This Useful

Consultants navigating social media policies related to Pampered Chef may find the shared experiences and viewpoints relevant to their own situations.

What if you had a PC Open house, made an "event" on facebook and invited a bunch of your friends? Is this not allowed either?

It really seems that they should change their rules around a bit. Social Networking sites have almost become "the new email" - I can understand why they don't want stuff showing up in search engines, but facebook posts don't show up in search engines!!
 
Here is the change she made (even though she says she is not in violation):Edited to appease the mass mob: I can’t say anything about the PC, so if you’re interested in any of the products I mention on this site, email me at myjaxon AT gmail DOT com.Her comments to me from my above comments:First off, the only reason I mentioned the PC was because that was what brought this topic up. If Better Homes & Garden had brought this up, I would have used their name.Second, the PC is not the only place to find recipes and not the reason I joined the business. Why you would think this is beyond me. Obviously you’re not familiar enough with the internet to realize there are a gazillion different recipe sites out there (for example, look at the side bar for a few of them). Of all the recipes on this site, only a small few are from the PC and there are far more from other sites - sites that haven’t complained that they are here.Third, I have stopped all the advertising 2 weeks ago when I was informed of this policy. In fact, I contacted Career Solutions to get clarification on the topic. I was also informed that I could write in requesting an update to this policy, which I have done. If you haven’t done that yet, don’t get mad at me for taking the initiative.Four, how am I flaunting my affiliation? As a customer, am I not allowed to say that I love using some of the products for my recipes. I’ve told Career Solutions that I do this and they have yet to say I can’t do that.I have never once said anything bad about PC, just that I’m confused towards their online policy. In an age where print media is going out of style, it shocks me that the PC hasn’t been willing to keep this policy updated as much as they claim they keep their products updated (CS even confirmed that this policy is the same policy from 15-20 years ago). That is all. I have an opinion, it’s neither bad or good, but it’s an opinion and I am allowed to have those.And yes, I have no problem using my email as a way to connect with others. It is far more convenient for me and I give my email out more than my phone number. So if someone emails me, I’m not going to turn them away. I would be an idiot to do that.Then one of her friends chimes in:Jane, the only hateful comments are against Jaxon. Her very valid complaints are towards the outdated PC internet policy; in the mean time she’s done what PC asked her to do, and she’s taking steps to get the rules updated so they make sense. All I see now are a bunch of disgruntled PC consultants attacking her and the site.She’s at least trying to be helpful for PC and get their policies updated. As far as I can see, the people giving her grief for no reason other than to be spiteful are the hateful ones.I've concluded this is a "no win" situation and her comments will only escalate. Some others on there have posted derogatory remarks about PC. I just wonder how many comments she has "refused to post". Most posted there except for a few are very supportive of all her ideas.
 
Thought I would explore a little more on her site. She still lists "Pampered Chef" as her source for the recipes. Just read her comments prefacing the "Warm Nutty Brownies" recipe. No wonder she runs down PC! She doesn't have a clue! Maybe she is better now that she is a consultant!

Warm Nutty Caramel BrowniesSo I came across this recipe in one of the Pampered Chef recipe booklets and, since I might have to make it at a party, I decided to try it as one of the treats being made this weekend.The recipe turned out alright, but there were a few things the recipe said should happen that I did have to modify as I went. The first being the cooking time. Now this is kind of important and I’m not sure what went wrong. According to the recipe, it should only bake for 20-22 minutes. Yet, I had them brownies in the oven for a good 40 minutes before they came out according to the recipe. Of course, this meant that the edges were a little darker and crispier than intended, but I’m not sure if it was due to my pan or the recipe creator’s concept of time. The recipe calls for the large bar pan that Pampered Chef sells, and if it’s the one I’m thinking it is, it’s also a piece of stoneware, which might mean that the brownies would take a shorter amount of time to cook. If that’s true, then using my glass cake pan probably increased the time. So, I’m not changing the time in the directions simply because I’m not sure why there’s a difference.One thing I completely forgot about that may have made a big difference, I’m not sure if I made cake-like brownies or fudge-like brownies. If I made the fudge-like brownies, then I think I can see why it took longer to bake. The brownie mix box didn’t give me the two different ingredient list, so I think I’m going to try a different brand than Ghiradella, just to see if this was what made the difference in cooking times.The other change I noticed was the “drizzling chocolate”. Microwaving the chocolate and caramel pieces (I used Rollo’s) did melt the mixture, but it really didn’t make it into something that could be drizzled. So I ended up heating the mixture on the stove with a little milk thrown in. Once I did this, the drizzling effect was easy. That is one thing I am going to change in the directions. Instead of microwaving the 1/2 cup chocolate and caramels for a minute (stirring every 20 second intervals), I’m just going to say to heat it up on the stove until it’s melted.

For the rest of the recipe, it was actually really good. I got the Ghiradella Dark Chocolate brownie mix and who were the brownies tasty. I’ve never thought of adding brown sugar to brownies before, but I like what it did. I haven’t come across any of the hidden surprises yet, but I’ve been snacking along the edges. Overall, though, I like this and I would make it again. I might play with it a bit though.
 
Uh, she can't figure out why her Warm Nutty Caramel Brownies were different??? Maybe she should start with reading the list of ingredients a little more carefully---it clearly states brownie mix for CAKE-LIKE BROWNIES. Then she goes on to state the time seemed off...she was using the wrong type of pan(!!). Her glass one was probably smaller than our Large Bar Pan, therefore making them denser...if she is not sure what our bar pan is perhaps she should have looked in one of our catalogs. Finally, what got me to think of her as a total boob was when she microwaved the caramels with the chocolate morsels!!! HUH?? Only the chocolates were supposed to be melted!!! READ THE DIRECTIONS!!!!!!!! Wow---I can only imagine her trying to put together a child's toy or some other product that takes directions:eek: Okay...rant over, I just can't stand when people don't read directions...that is what they are there for.
 
pamperedbybarbara said:
...if she is not sure what our bar pan is perhaps she should have looked in one of our catalogs. .....


The bar pan came in her kit.....
 
What's even scarier is that she is now a Consultant supposedly and doesn't have the sense to go back and change her comments?
 
I was thinking that thought about her, too. I just didn't want to rant on forever...didn't want people on here to think I was some raving looney, I usually just read alot of the threads, but when something bugs me as much as she did I just can't get my fingers to stop typing:blushing:. Linda, you are right- I didn't realize it at the time. I got mine a few years before I became a consultant. If she can't read recipe directions, what makes anyone think she can read her consultant agreement. See?? Here my darn fingers go again!!;)
 
MrsCaleb said:
What if you had a PC Open house, made an "event" on facebook and invited a bunch of your friends? Is this not allowed either?


Yes, this is a violation. I had called HO regarding a fundraiser that I wanted to do for an organization (their board won't allow posting fundraisers on their site - gets out of hand, etc.) So I asked, can I set it up as an event on FB since there are a lot of supporters of this organization/cause there. I was told no...I'd have to email privately about the fundraiser (using my PWS e-vites as an option).
 
pamperedbybarbara said:
I was thinking that thought about her, too. I just didn't want to rant on forever...didn't want people on here to think I was some raving looney, I usually just read alot of the threads, but when something bugs me as much as she did I just can't get my fingers to stop typing:blushing:. Linda, you are right- I didn't realize it at the time. I got mine a few years before I became a consultant. If she can't read recipe directions, what makes anyone think she can read her consultant agreement. See?? Here my darn fingers go again!!;)
That's the point when I add the "Oops, did I type that out loud?" comment. :D
 
The FB group got reported, but had been changed to private before it did. Now they have a new admin who wants us to e-mail our consultant IDs to her. Am I wrong to be wary of this?

Frankly this board is so much better organized than that one and I spend very little time there ...
 
Di - trust your instincts...
 
Di_Can_Cook said:
The FB group got reported, but had been changed to private before it did. Now they have a new admin who wants us to e-mail our consultant IDs to her. Am I wrong to be wary of this?

Frankly this board is so much better organized than that one and I spend very little time there ...

I personally would not join that group...
 
Di_Can_Cook said:
The FB group got reported, but had been changed to private before it did. Now they have a new admin who wants us to e-mail our consultant IDs to her. Am I wrong to be wary of this?

Frankly this board is so much better organized than that one and I spend very little time there ...

Hey Di! There is a whole nother thread about this. I would stay away from it if I was u just to be safe. U may want to read that thread to get a little more insight into it.
 
which thread - I missed it??
 
etteluap70PC said:
I am still amazed at how many people do not get it!

[B]From the policies manual:
Consultants and Above
Other than signing up for a Pampered Chef® Personal Web Site or approved vendor sites, do not list the company name when filling out personal profiles on the Internet. [/B]
Consultants of every level are prohibited from linking to their Pampered Chef® Personal Web Sites. This includes both sponsored links and banner ads that you pay for, as well as non-sponsored links that you don’t pay for. For instance, if a friend posts a link on their family’s Web site to your Personal Web Site, you would be in violation of this policy. Additionally, any other form ofadvertising on the Web is prohibited.

Pretty clear to me!
Sorry if this seems harsh but I'm ticked by the # of violations on facebook, including by consultants in my upline!


Exactly!! This should not even be a debate at all!

I really hope HO comes out with a NEW New Consultant agreement that states in BOLD that you cannot do online advertising. Or maybe we should all have to re-submit our agreements that we understand this policy. Then there is no room for the "well, I didn't know". ;)
 
I totally agree with abiding by the company's policies. Having said that, I do wish that they would let us state that we are consultants with Pampered Chef (using the correct title as stated in the policies and procedures) on myspace and facebook. I think those are great places to advertise your business. When your friends jump on to the sites, they can see what the specials are, etc. I know that we have our website that we pay for, but what's wrong with bragging about how much we love our job on those networking sites? I agree that cooking shows, catalog shows, handing out catalogs, business cards, etc. is the mainstay of our business, but let's face the facts that times have changed and people communicate regularly via the internet. It would be great if the rules were a bit more lenient. Does anyone agree? Maybe if we voice it enough, PC will amend the policy?
 
<sigh>Color me a freaking idiot! I hate it when I screw up!I am going to RE-read the policies because I did not remember that section - Thank you for posting!I thought as long as I made it clear that I was an INDEPENDENT CONSULTANT - I was OK to use the PC name. As in : Ind PC Consultant - I have that everywhere.THANK YOU!!! I just changed my FACEBOOK - I think that is the only place it is an issue. I don't post anywhere else except here.Also, as far as the FACEBOOK groups - I removed myself from ALL of them. I absolutely would not give your Consultant ID to any of them. I felt like most of them were useless anyway - I never went to them or posted.
 
Not sure if this is off-topic...

...but, I assume non-consultants ARE allowed to post in blogs or online how much they love PC? Or how much they love a certain product? Is this even allowed?

Are consultants allowed to do that...NOT mentioning that they are a consultant or mentioning our personal website.?? Just curious.
 
kam said:
Not sure if this is off-topic...

...but, I assume non-consultants ARE allowed to post in blogs or online how much they love PC? Or how much they love a certain product? Is this even allowed?

Are consultants allowed to do that...NOT mentioning that they are a consultant or mentioning our personal website.?? Just curious.

So long as you don't identify yourself as a consultant or tell people to contact you about the products, I see nothing wrong with posting your love for products. It's a fine line.
 
amy07 said:
Exactly!! This should not even be a debate at all!

I really hope HO comes out with a NEW New Consultant agreement that states in BOLD that you cannot do online advertising. Or maybe we should all have to re-submit our agreements that we understand this policy. Then there is no room for the "well, I didn't know". ;)

This was posted to a yahoo online group I am part of...I copied the above quotation that was posted. :


I have seen many refernces to what you can and can not say over the
internet. I have read the policy over and over again. Someone told me I
could not mention on my Myspace or Facebook accounts that I am a
Consultant for PC, yet that is not what it says in the P&P's. Infact it
says I can not link my Personal PC webpage to any site. It does say
that I can talk about PC as long as I represent myself as an
Inpependant Consultant for Pampered Chef and at all times keep the font
and print size the same, in no way drawing extra attention to it. I was
afraid to tell my friends and family via myspace and facebook that I am
now doing PC, but not anymore. I just will make sure that i never link
my PC personal site unless it is in a strictly personal email capacity.
 
chefsteph07 said:
This was posted to a yahoo online group I am part of...I copied the above quotation that was posted. :


I have seen many refernces to what you can and can not say over the
internet. I have read the policy over and over again. Someone told me I
could not mention on my Myspace or Facebook accounts that I am a
Consultant for PC, yet that is not what it says in the P&P's. Infact it
says I can not link my Personal PC webpage to any site. It does say
that I can talk about PC as long as I represent myself as an
Inpependant Consultant for Pampered Chef and at all times keep the font
and print size the same, in no way drawing extra attention to it. I was
afraid to tell my friends and family via myspace and facebook that I am
now doing PC, but not anymore. I just will make sure that i never link
my PC personal site unless it is in a strictly personal email capacity.

She needs to read the P&P again:

Internet/Web: Additional Guidelines
Consultants and Above
Other than signing up for a Pampered Chef® Personal Web
Site or approved vendor sites, do not list the company name
when filling out personal profiles on the Internet.
 
here's the rest of it:

You may set up a chat room or e-mail newsgroup ONLY to
communicate solely with other Pampered Chef® Consultants
about the business. Please do not mention, advertise or
promote your Pampered Chef® business on any chat
rooms, other than those created for communicating with
other Consultants.
 
I just posted all this on that Yahoo group after getting some flaming posts about feeling so strongly about the subject, I have been educated alot on here about this type of thing,I actually just got a FB acct this week and was very particular not to mention PC and then there was some talk on the Yahoo group about it and I quoted what was stated on this thread and that response I copied was what I got back in return. Then someone wrote that she doesn't know why I feel so strongly about it and she doesn't understand why if SHE OWNS HER OWN BUSINESS why she can't advertise how she sees fit and I again copied what was listed on the other thread about owning your own business, but not owning PC and signing the contract, yada yada. I have yet to get any responses back about it since I just sent it but I said it's not fair for everyone who tries to follow rules to have to put up w/ someone who so blatantly disregards it.
 
This is another response I just got:


Date: Friday, February 6, 2009, 11:11 PM

If you are online and someone asks you what you have been up to you can tell
them in chat or on their wall etc. You cannot list that you are a Pampered
Chef consultant in your profile. It is a small distinction, but it is fine
to "speak" about in the real and virtual worlds, it is different to have it
in your profile, be linking your website on other websites etc. I always
thought of that rule in this manner: PC has a procedure in place to direct
people to PC consultants via the PC website; if a few consultants have their
info linked to other sites and someone googles "Pampered Chef consultant"
said person could be directed to an individual's webpage. It is just a way
to ensure that the people are given leads in a fair manner. Hope that this
makes sense.
 
chefsteph07 said:
This is another response I just got:


Date: Friday, February 6, 2009, 11:11 PM

If you are online and someone asks you what you have been up to you can tell
them in chat or on their wall etc.
You cannot list that you are a Pampered
Chef consultant in your profile. It is a small distinction, but it is fine
to "speak" about in the real and virtual worlds, it is different to have it
in your profile, be linking your website on other websites etc. I always
thought of that rule in this manner: PC has a procedure in place to direct
people to PC consultants via the PC website; if a few consultants have their
info linked to other sites and someone googles "Pampered Chef consultant"
said person could be directed to an individual's webpage. It is just a way
to ensure that the people are given leads in a fair manner. Hope that this
makes sense.

Did anyone tell her that was wrong? "Please do not mention, advertise or
promote your Pampered Chef® business on any chat
rooms, other than those created for communicating with
other Consultants."


They can talk about it online with anyone, as long as it's private--it can't be posted for anyone else to see. One on one PM's are safe.
 
babywings76 said:
Did anyone tell her that was wrong? "Please do not mention, advertise or
promote your Pampered Chef® business on any chat
rooms, other than those created for communicating with
other Consultants."


They can talk about it online with anyone, as long as it's private--it can't be posted for anyone else to see. One on one PM's are safe.

I did tell her that and I was told that "I" was wrong, so I'm done.
 
I ran accross this Login | Facebook

that can't be right.. havent' reported it, nor did I contact the consultant(?)
but is someone knows it's not right will you please do so?
 
Looks like its someone having a show and using FB to invite everyone - not a bad idea if she is just the host - I don't see her website or anything listed so that is what I think it is -
 
Jess_K said:
I ran accross this Login | Facebook

that can't be right.. havent' reported it, nor did I contact the consultant(?)
but is someone knows it's not right will you please do so?

I'm curious - Why don't you report it yourself?
 

Frequently Asked Questions

What is a Facebook PWS violation?

A Facebook PWS (Personal Website) violation occurs when a consultant's personal website or social media posts do not comply with Facebook's community standards or Pampered Chef's policies. This can include inappropriate content, misleading information, or unauthorized promotions.

How can I report a Facebook PWS violation?

You can report a Facebook PWS violation by clicking on the three dots on the post or page in question and selecting "Report." Follow the prompts to specify the nature of the violation and provide any necessary details.

What should I include when reporting a violation?

When reporting a violation, include specific details about the content that violates Facebook's policies or Pampered Chef's guidelines. Screenshots, links, and descriptions of the issue can help clarify your report.

What happens after I report a violation?

After you report a violation, Facebook will review the report and determine if it violates their community standards. If they find it to be a violation, they may remove the content or take action against the account involved.

Can I appeal if my content is wrongly reported?

Yes, if you believe your content was wrongly reported and removed, you can appeal the decision through Facebook's help center. Provide a clear explanation and any supporting evidence to strengthen your case.

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