Click For Summary
Discussion Overview
The thread centers around participants expressing their frustrations and experiences regarding the downtime of the Consultant Connection platform. Many participants feel that the communication about the outage was insufficient and that it affected their ability to recognize team achievements during meetings.
Discussion Character
- Opinion-based
- Anecdotal
- Debate/contested
Main Points Raised
- One participant expresses feeling incomplete without access to Consultant Connection, likening it to a missing limb.
- Another participant shares frustration over the lack of clear communication regarding the downtime, suggesting it should have been more prominently announced.
- Several users mention that the email notifications about the outage were not obvious and required additional effort to understand.
- One participant identifies as a consultant and notes that they had to search through emails to find information about the scheduled maintenance.
- Another participant shares their experience of feeling unprepared for recognition meetings due to the lack of access to stats.
- One participant humorously describes their struggle with withdrawal from checking stats during the downtime.
- Another participant suggests that using robo-calls for important announcements could improve communication in the future.
Areas of Agreement / Disagreement
Participants generally express agreement on the inadequacy of communication regarding the downtime, with many feeling that it should have been prioritized more effectively. However, there are differing opinions on how to manage recognition meetings without the usual stats.
Contextual Notes
The discussion reflects the experiences of Pampered Chef consultants during a specific period of downtime for the Consultant Connection platform, highlighting the impact on their business practices and team recognition efforts.
Who May Find This Useful
Consultants who rely on the Consultant Connection platform for team management and recognition may find the shared experiences relevant to their own practices.
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Please feel free to share this information with your team members.
Dear Director,
As you know, the upcoming Career Plan modifications take effect on March 1. As a result, a few screens and reports in Consultant Connection will be updated.
There will be a transition period in early March as we switch over to the updated version of Consultant Connection. Please take a few minutes to review the details of how the transition will be completed. Look for the Consultant Connection Latest Enhancements on Consultant’s Corner.
This link was also provided in the Feb. 22 edition of PC NewsWire and will be repeated in the March 1 issue, so that all Consultants will be aware of the updates to Consultant Connection.
If you have additional questions, you can contact Consultant Career Solutions at 1-888-OUR-CHEF (687-2433) and select Option 3, or email us at [email protected].
Best wishes,
Jean Jonas
Sr. Vice President, Sales
From this email you then have to click on the links to see what is going on....crazy! Something like this should have been clearly communicated in ONE email, not a treasure hunt.
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http://www.directorchefsuccess.com/showthread.php?t=3374
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bethcooks4u said:
Yes you did and I guess if I had seen that thread I would have known ahead of time too. I still think that HO should have made this a little more of a priority and made SURE we knew what was going to happen. I don't read every thread on CS or DCS and I don't have time to go on a treasure hunt. If they can send me emails with details when one of my consultants has a show on hold and if Jean can find time to record a "Wahoo" robo-call then by golly they can give something like this a litle more importance. OKay - off my soap box...for a few minutes
lol. I'm actually not mad, just a little peeved and I feel badly that my team won't have up to date recognition at our meeting tonight.- 12,926
pamperedlinda said:Yes you did and I guess if I had seen that thread I would have known ahead of time too. I still think that HO should have made this a little more of a priority and made SURE we knew what was going to happen. I don't read every thread on CS or DCS and I don't have time to go on a treasure hunt. If they can send me emails with details when one of my consultants has a show on hold and if Jean can find time to record a "Wahoo" robo-call then by golly they can give something like this a litle more importance. OKay - off my soap box...for a few minutes
Oh, I agree. They sure didn't make enough of a big deal about it. I guess they thought that it wasn't a big deal during this part of the month. I also guess they didn't think about team meetings. I know that the final stats aren't ever promised until the 10th but I also know that many of us do our meetings before that date, including me. Mine is usually the 1st Thursday so I never have the "final" info either but I figure if something isn't up there and that person is at the meeting she'll let me know.
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Sheila said:Beth, maybe you can do something like that for your group too.
You must have misunderstood. I have stats for my meeting and they have been correct every month even though they aren't the "final stats" that are promised by the 10th. It's not an issue normally. As far as this month was concerned I was prepared ahead and knew what everyone submitted. I guess I'm lucky. Our stats have been correct by the 2nd or 3rd every month.
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