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mzwizard said:If customers go to the outlet, it appears they can buy without them asking anything about if they have a consultant.
Why would I want to send one of my customers there to shop?
The main benefit of outlet shopping for your customers is the potential for significant cost savings. Outlet stores typically offer discounted prices on their products, making it a more budget-friendly option for shoppers. Additionally, outlet stores often carry a wider range of products and styles than traditional retail stores, giving customers more options to choose from.
While outlet stores may not offer the same personalized service as a traditional retail store, they still strive to provide a positive shopping experience for customers. Many outlet stores have knowledgeable staff who can assist customers with finding the right products and answer any questions they may have.
Contrary to popular belief, outlet stores do not necessarily sell lower quality products. Many outlet stores offer merchandise that is overstock, discontinued, or from previous seasons, but this does not necessarily mean the products are of lower quality. In fact, some outlet stores offer the same products found in traditional retail stores, just at a lower price.
No, sending your customers to outlet stores can actually benefit your business. By providing your customers with the option to shop at outlet stores, you are offering them more choices and potentially helping them save money. This can lead to increased customer satisfaction and loyalty, which can ultimately benefit your business.
To ensure your customers have a positive experience at outlet stores, it is important to research and choose reputable outlet stores to recommend to them. You can also provide your customers with information and tips on how to navigate outlet shopping, such as checking for quality and authenticity of products, and being aware of return policies. Additionally, follow up with your customers after their shopping experience to gather feedback and address any concerns they may have.