I Need to Call Fedex in the A.m. or Ho, but Has Anyone Seen Issues

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Discussion Overview

The thread discusses various experiences participants have had with FedEx regarding the delivery of their Pampered Chef orders. Participants share their frustrations and observations about tracking issues, delays, and communication with both FedEx and the Home Office (HO).

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions needing to call FedEx due to delays in tracking and delivery of their orders.
  • Another participant shares their experience of an entire container not being picked up by FedEx.
  • Several users note that they have experienced packages showing no movement for days before being delivered unexpectedly.
  • One participant recounts a situation where a box was three days behind another, despite both shipping on the same day.
  • Another participant describes a similar experience where a package showed no movement after leaving Carol Stream but was eventually delivered.
  • One participant expresses frustration about not being able to provide hosts with estimated arrival times due to tracking issues.
  • Another participant shares that they had to call HO for assistance when a package was delayed, resulting in a reshipment.
  • One participant discusses a negative experience with FedEx regarding a starter kit that was mishandled during delivery.
  • Another participant mentions having no issues with Pampered Chef orders but recalls a delay with a personal order from another retailer.
  • One participant describes a situation where FedEx claimed to have attempted delivery multiple times, which they disputed.

Areas of Agreement / Disagreement

Views differ among participants regarding the reliability of FedEx, with some sharing negative experiences while others report no issues with their deliveries.

Contextual Notes

Participants are primarily discussing their personal experiences with FedEx in relation to their Pampered Chef orders, highlighting the variability in service and tracking reliability.

Who May Find This Useful

Consultants who frequently use FedEx for their Pampered Chef orders may find these shared experiences relevant to their own shipping concerns.

janetupnorth
janetupnorth
Gold Member
Messages
14,814
I need to call FedEx in the a.m. or HO, but has anyone seen issues this week of their orders leaving HO on time, showing tracking in Carol Stream (meaning it was received at the first hub) then no movement after.

I have a box that should have been on my doorstep tonight, one for tomorrow. The one for tonight isn't showing received locally at the hub and isn't showing departure from Carol Stream. I usually have things within 24 hours of leaving HO...it is already 48 hours plus...

...Hmm...need to investigate in the a.m.
 
Re: FedEx?yeah, I would call. Happened to me one time that an entire container was never picked up.
 
Re: FedEx?Happened ot me once too. They'll get one shipped right out, I'm sure.
 
Re: FedEx?I sometimes don't have them show, the all of a sudden they are delivered and it all shows up that day on line.
 
Re: FedEx?I had one box of a recent show 3 days behind the other ones. It shipped out the same day but same thing like you said, it sat in Illinois for 3 days first
 
Re: FedEx?Janet, I had one do the exact same thing (showed no movement after Carol Stream) but it was delivered yesterday as I expected.
 
Re: FedEx?
gailz2 said:
I sometimes don't have them show, the all of a sudden they are delivered and it all shows up that day on line.
Click to expand...

Yes, about 2 months ago, I was having no action on the tracker on most of my shows, then all of a sudden, it is on the truck for delivery.

Frustrating when you like to give your hosts a heads up on estimated arrival.
 
Re: FedEx?I had the same thing happen with my host appreciation party. The second box was suppose to arrive yesterday, but it was still showing in Carol Stream. I called HO in the morning they told me to call back if it was not delivered. It wasn't there when I got home, so I called again and they are sending me it again overnight. I should have it tomorrow.
 
Re: FedEx?I had two boxes for a show on the 13th. As of today, one is in IL and one is already in TN. I hope they both are receieved in TN by the 20th....
 
Re: FedEx?happened with my starter kit (which wound up going across the country and looked like it was run over bye a truck!!)
 
  • Thread starter
  • #11
Re: FedEx?I just called - they can't find mine and are reshipping also. I just need to call if I get both boxes and return one. I can't argue with that...except I wish FedEx didn't lose it...But that happens every so many packages...
 
Re: FedEx?I haven't had any problems with PC, but my Crate and Barrel purchase was supposed to be here tonight. It isn't here. This has reminded me to go check the status.
 
  • Thread starter
  • #13
Re: FedEx?
pamperedpals said:
I had the same thing happen with my host appreciation party. The second box was suppose to arrive yesterday, but it was still showing in Carol Stream. I called HO in the morning they told me to call back if it was not delivered. It wasn't there when I got home, so I called again and they are sending me it again overnight. I should have it tomorrow.
Click to expand...

Laurie -

Did it show as an adjustment order? Did it ship right away? My adjustment is entered but hasn't shipped yet. It is going to be 1 week past expected which I can normally handle but I purposely put in a show early so a guest can divide up her purchase and ship off to her kids.

Oh well, hopefully it'll still be o.k.
 
Re: FedEx?Fedex was suppose to deliver to me last saturday & the driver has put down twice not available to be delivered which is a lie & I called & told fedex. The third time was ice storm for us. They told me they attempted 3 times & I could come pick it up & I said NO if you had really attempted the first tiime I would have it now. So it was to be delivered today. Guess what nothing noted delayed. I'm calling HO tomorrow to let them know.
 

Frequently Asked Questions

What should I do if I have issues with my FedEx delivery?

If you encounter issues with your FedEx delivery, the first step is to track your package using the tracking number provided. If the tracking information is unclear or if there are delays, you should contact FedEx customer service for assistance. They can provide updates and help resolve any issues.

What are common issues people face with FedEx deliveries?

Common issues with FedEx deliveries include package delays, misdeliveries, lost packages, and damaged items. It's important to report these issues as soon as possible to ensure a timely resolution.

How can I contact FedEx for support?

You can contact FedEx customer service by calling their hotline, visiting their website, or using their mobile app. Make sure to have your tracking number ready for quicker assistance.

Is there a specific time I should call FedEx for the best service?

It's generally best to call FedEx during their business hours, which are typically from 8 AM to 8 PM local time. Calling early in the morning can sometimes result in shorter wait times.

What if I need to call FedEx but I'm busy during the day?

If you're busy during the day, consider calling FedEx during your lunch break or after work hours. Alternatively, you can use their online chat feature or send an email for support, which allows you to communicate at your convenience.

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