Hotel Room Change Help: Customer Service Contact Information | 800-974-3074

[Kelly8]

Okay, so I am trying to change the occupants of one of my rooms. And there is no where to hit "ok" or anything like that. So I call the help number. Here is what it says:

Help
For help with this site, you can:
Call Customer Service toll free at 800-974-3074
International registrants, please call 847-996-5876
E-mail Customer Service at [email protected]
Thank you!

So I call that 800 number TWICE! and both times I get Nate and Angie and their organic farms! Frustrating! If I am remembering correctly, the same thing happened last year!

 

[colegrovet]

should be able to do it on line.. I added a someone to my room after I got the room.

 

[Kelly8]

Yeah I did do it on-line; problem is I don't see anywhere that it says "save settings" or anything like that.

 

[Kelly8]

Okay so they just sent me an e-mail asking for the changes I wanted, then they put if you need further assistance, please call toll free (the same number!). I told them my changes then said, P.S. The number you gave is still the wrong number. There could be other frustrated consultants out there.

 

[Teresa Lynn]

yep got the organic farmers too
they must never answer their phones

 

[pampchefsarah]

yep got the organic farmers too
they must never answer their phones

Or, they've learned not to bother answering during NC registration!