:help: I'm hoping some of you can give me some suggestions on this... being 'in' it makes it hard for me to be objective as to what to offer/do.
I have a consultant who signed in July. I met her about 5 years ago when she came to me via hospitality. She had signed with a friend from out of state and never met her director. She told her her recruiter and director were zero help. She did 3 shows and quit. She did attend conference that year though.
Fast forward to this year.. in the spring she contacted me because she was moving and wanted to get rid of some PC paperwork and such. It was all outdated but she had some logowear and other things. She mentioned she still wanted to do PC but had such a bad experience that she wasn't sure. I suggested she hang on to the stuff that wasn't outdated and use it in case she decided to come back. I met with her and she attended a few meetings and then booked for May planning to sign at her show. She cancelled in May and rebooked for June. She cancelled in June because she didn't have enough time to clean her house (she cancelled 3 weeks prior to her show). I told her I wouldn't reschedule with her unless she was serious about her show because I do this to make a living and will only work with serious consultants. She told me that she never thought of it from my point of view, apologized and rebooked for July.
We did her intro show and it went well. We didn't get any bookings though. She did 2 shows in August, 1 where only 3 people attended and again, didn't get any bookings.
I've been coaching her as best I can... using the questions that HO suggests, etc. She's pretty resistant to any ideas and she's VERY whiny.
She came to our meeting on Saturday and we talked bookings for the entire 90 minutes. There were 4 other consultants here who offered ideas. The best thing was that they ALL said to do the 3-2-1 and follow what HO says to do and use the words they say. I didn't coach them to say that, they said it on their own. She was a little frustrated by it because she said she was hoping to get ideas other than the ones I gave her which of course was to use what we get from HO!
2 consultants stayed after the meeting and we were just shooting the breeze and one asked about her. She mentioned that this particular consultant kept going on and on about what a positive person she is (and she's SO NOT!) and how she doesn't 'get' why no one will do a show for her. We talked about that point of view (people doing favors for her, etc) and the consultants basically came right out and said that they can see why people won't book with her... she's whiny and just really not a very likable person. And I'm sure that's why people won't book shows. They will buy, but not book.
She insists she's making the calls and using the words HO says to use but no one says they will have a show when asked (and she insists that she's actually asking). She qualified and I got my 2k points for her and I could just wipe my hands of this whole thing but she calls me 3-4 times each week asking advice and what she's doing wrong.
Sorry this is so long and such a saga... any suggestions??? :help:
I have a consultant who signed in July. I met her about 5 years ago when she came to me via hospitality. She had signed with a friend from out of state and never met her director. She told her her recruiter and director were zero help. She did 3 shows and quit. She did attend conference that year though.
Fast forward to this year.. in the spring she contacted me because she was moving and wanted to get rid of some PC paperwork and such. It was all outdated but she had some logowear and other things. She mentioned she still wanted to do PC but had such a bad experience that she wasn't sure. I suggested she hang on to the stuff that wasn't outdated and use it in case she decided to come back. I met with her and she attended a few meetings and then booked for May planning to sign at her show. She cancelled in May and rebooked for June. She cancelled in June because she didn't have enough time to clean her house (she cancelled 3 weeks prior to her show). I told her I wouldn't reschedule with her unless she was serious about her show because I do this to make a living and will only work with serious consultants. She told me that she never thought of it from my point of view, apologized and rebooked for July.
We did her intro show and it went well. We didn't get any bookings though. She did 2 shows in August, 1 where only 3 people attended and again, didn't get any bookings.
I've been coaching her as best I can... using the questions that HO suggests, etc. She's pretty resistant to any ideas and she's VERY whiny.
She came to our meeting on Saturday and we talked bookings for the entire 90 minutes. There were 4 other consultants here who offered ideas. The best thing was that they ALL said to do the 3-2-1 and follow what HO says to do and use the words they say. I didn't coach them to say that, they said it on their own. She was a little frustrated by it because she said she was hoping to get ideas other than the ones I gave her which of course was to use what we get from HO!
2 consultants stayed after the meeting and we were just shooting the breeze and one asked about her. She mentioned that this particular consultant kept going on and on about what a positive person she is (and she's SO NOT!) and how she doesn't 'get' why no one will do a show for her. We talked about that point of view (people doing favors for her, etc) and the consultants basically came right out and said that they can see why people won't book with her... she's whiny and just really not a very likable person. And I'm sure that's why people won't book shows. They will buy, but not book.
She insists she's making the calls and using the words HO says to use but no one says they will have a show when asked (and she insists that she's actually asking). She qualified and I got my 2k points for her and I could just wipe my hands of this whole thing but she calls me 3-4 times each week asking advice and what she's doing wrong.
Sorry this is so long and such a saga... any suggestions??? :help: