Discover Exciting Questions in Today's Survey on Product Expansion and More!"

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Discussion Overview

The thread centers around a recent survey regarding potential product expansion for Pampered Chef, with participants sharing their thoughts on the types of products they would like to see, particularly in relation to food items and kitchen appliances. There is curiosity about the direction the company may take and concerns about competition with other brands.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant, identifying as a consultant, expressed interest in pantry product expansion and questioned the company's future direction.
  • Another participant shared concerns about competing with brands like Tastefully Simple and preferred a focus on kitchen tools rather than food products.
  • Several users mentioned a preference for concrete products, noting that they appreciate the current product focus and are wary of moving too much into food.
  • One participant recalled past experiences with food lines and noted issues with packaging that may have affected sales.
  • Another participant highlighted a recent successful show where food items sold well, suggesting a demand for more food products during certain seasons.
  • Some participants expressed a strong aversion to introducing electrical appliances, citing concerns about storage, demonstration logistics, and a preference for non-electric tools.
  • One participant mentioned the importance of keeping pantry items healthy and natural, emphasizing the appeal of allergen-free options.
  • Another participant noted that variety in product offerings could be beneficial, suggesting that trying new products could lead to success.

Areas of Agreement / Disagreement

Views differ significantly among participants regarding the expansion into food products versus kitchen tools and appliances. Some participants are open to more food items, while others strongly oppose the idea of introducing appliances.

Contextual Notes

Participants shared personal experiences and preferences regarding product offerings, reflecting a mix of nostalgia for past products and current market dynamics.

Who May Find This Useful

Consultants interested in understanding diverse perspectives on product expansion and the potential implications for their business practices may find this discussion relevant.

pamperedbecky
Messages
4,441
Did everyone get the survey today? Interesting questions!! Especially about what products we'd like to see them expand, like pantry products! And questions about our feelings about carrying other types of products. Hmmmmm. Makes me wonder what they're planning.....

Interesting! Anyone have any inside scoop??
 
I got the survey. I do wonder where they are trying to take us. LOL! I don't want to see us compete with TS or HG. I like that we are product focused and would like to see it stay that way.
 
I didn't get the survey but hope they don't go in too much of a food direction. I understand the repeat biz with reorders but with TS and Partylite with food now too, I like that we have concrete products and people know what to expect with us...
 
That's basically what I said in my survey Colleen. Oh, and you may want to check your SPAM box. That's where mine was.
 
Can't wait to get home and see if I got one as well!
 
Chef Kearns said:
That's basically what I said in my survey Colleen. Oh, and you may want to check your SPAM box. That's where mine was.

Thanks Sandra... nothing in my SPAM. No biggie though... I trust my fellow consultants and what they say!
 
i didn't get one either.
 
I got one but haven't filled it out yet.
 
I did get one, filled it out and sent it in. I remember getting an e-mail years ago on pictures of different products and then rating how we thought they would sell. I guess I was more comfortable with that because it focused on products. This was more ...should we go in the direction of TS, Shakelee, sell electronic products for the kitchen....I just can't imagine the returns with electronic products. But I do trust that they will keep our company strong.
 
Food Processor! I want a food processor! LOL

I didn't get a survey, darn it!

I do remember the food line from the 90's though ... the Tortilla Soup is one big one that stands out in my mind. My step-sister was a consultant at the time. I don't think the food line was a big seller for her. Maybe that's why they discontinued it? LOL
 
Sheila said:
I don't think the food line was a big seller for her. Maybe that's why they discontinued it? LOL

I remember our food line. It was actually pretty good. The tortilla soup was great as was the black bean salsa. The apple cake mix was good too. Part of the problem with it was the packaging. The salsas and oils were in glass bottles and a lot of them broke in shipping and damaged other products in the in the box. It was a nightmare. Packaging has come a long way now so maybe they will revisit that...
 
Interesting. I didn't get a survey, but just last night at my show, FOOD was the big seller.

I was making the Mexican Cheese Crisps, and also had a couple of the sauces with me to pour over cream cheese. Everyone there bought at least one sauce, and a couple rubs/spice mixes. They were all in agreement that if PC had more food items like that, they'd be buying more - especially this time of the year when you want appetizers/desserts but don't want to spend a lot of time in the kitchen.
 
I got it, and answered it. I think there are still plenty of kitchen tools, smaller, along the "gadgety" line, that we don't sell that we should do. I don't care about the food products expanding, not with PL and tastefully simple out there. I go to Williams Sonoma and Crate and barrel and see lots of things we could be carrying. People love our kitchen tools. I told em focus more on tools, less on food. And definitely NOT electric stuff--geez i really don't want to start hauling a mixer or a food processor around.
 
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  • #14
Chef Kearns said:
I got the survey. I do wonder where they are trying to take us. LOL! I don't want to see us compete with TS or HG. I like that we are product focused and would like to see it stay that way.

That is what I said in one of the "other" boxes where they were asking what types of other products I felt were good ideas. I do like having sauces and seasonings that complement our cooking and can be great in recipes, but I said I didn't want to be too similar to TS - like the soups. I've already had one potential consultant ask me if we're trying to be like TS. Ugggg. There are SOOOO many more products that we carry that HELP in the kitchen, but I just don't want the pantry products to overpower them.

It would be interesting to get into some of the smaller electronic products, although that's always been something I thought they've tried to stay away from for the most part.
 
My only issue with appliances is the demo aspect. If they are electric, and if we are doing our demo at a table, we'd need an extension cord. It's not a big deal to carry but I'd hate for someone to trip over it! I like my gas burner that I take because it's self-contained and I don't have to worry about cords or anything. Plus, I like that everything is non-electric and I promote the *green* aspect of it.I have faith that PC knows what they are doing and will only offer things that they feel will make our businesses better!On the TS note, I am tired of people asking me for the Garlic Garlic and Margarita Mix!!!!!
 
Personally - I would HATE to get into appliances. I don't have room in my kitchen for a lot of small kitchen appliances, and one of the things I LOVE about PC is that it's all easy to clean and easy to store. Give me my chopper, my knives, my grill pan, and my double burner griddle any day over their electric counterparts! I certainly wouldn't be hauling a bunch of electric appliances to shows.

For the Food End - I never buy or demo the bread or pizza crust mixes. BUT I do love all of the items we have that compliment our demos and our products. Seasonings, Spices, Sauces, Rubs...those are great time savers to enhance recipes that we are already doing, and not really a food by themselves. (except for the cherry almond sauce, which I've been know to eat off the spoon. :D:o)
What I would like to see them do in that area (and they didn't ask me!:cry:) is keep things healthier/natural. I love that our spices, rubs, and sauces don't have a lot of weird ingredients. If we can promote that our pantry items are all natural and that we have some that are allergen-free for people, I think that is great! (like last night - a lady loved that the sauces we used on the cream cheese had no salt - she can't have salt...and then we found a couple of the other seasoning blends for her w/o salt too!)
 
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  • #17
I know - I think there would just be more issues with electronic appliances. The warranties wouldn't likely be more than a year. They probably couldn't be small, especially with packaging and when things go wrong, customers will probably gripe about having to send them back in because it wouldn't be cheap to do so. I do like the idea of keeping things "green" and the fact that PC has tried to keep everything "manual."

so, who knows!? We'll see what happens.
 
Just got it and filled it out. Interesting questions!
 
finley1991 said:
Just got it and filled it out. Interesting questions!

Me too! I was feeling left out.
 
I got the survery too... I say NO to appliance! Yuck. I would hate to sell them. I likethe idea of more food products. I think it would just enhance what we already offer.
 
I also got mine and said NO to appliances but yes to Dip Mixes, dessert Mixes (i'd give an arm for TS Almond Pound Cake to be in my catalog LOL) and maybe some drink mixes. One thing I learned in 11yrs of retail is you have to be competitive. Not saying go all food but give options so that people may be deterred to have a TS party (like Im having in November b/c I want dips and the cake mix for the holidays). Variety is the spice of life. We just can't be afraid of change. We will never know if something is successful or not unless we try it. TPC seems good about discontinuing duds. Time will tell!
 
Nanisu said:
I got it, and answered it. I think there are still plenty of kitchen tools, smaller, along the "gadgety" line, that we don't sell that we should do. I don't care about the food products expanding, not with PL and tastefully simple out there. I go to Williams Sonoma and Crate and barrel and see lots of things we could be carrying. People love our kitchen tools. I told em focus more on tools, less on food. And definitely NOT electric stuff--geez i really don't want to start hauling a mixer or a food processor around.

I don't mind the amount of food we have but many people are not going to pay for some items they can find that are similar in the store (ie. caramel sauce) but can get for half the price. That is my major complaint of TS...that and the salt content.

I agree that there has to be more kitchen things we can sell that would make meals easier. Wish they would do more with other products to make them popular. Like the DCB and the Grill pan and press. Love showing someone and making them go WOW! I need that and it is practical.
 

Frequently Asked Questions

What is the purpose of the survey on product expansion?

The survey aims to gather feedback from customers and consultants about potential new products and improvements to existing ones. This information helps Pampered Chef understand market trends and customer preferences, guiding future product development.

Who can participate in the survey?

The survey is open to all Pampered Chef customers, consultants, and anyone interested in providing feedback on the brand's product offerings. Participation is encouraged to ensure a diverse range of opinions and ideas.

How will my feedback be used?

Your feedback will be analyzed by the Pampered Chef team to identify popular trends and product ideas. This information will help shape future product lines and enhance the overall customer experience.

Is there an incentive for completing the survey?

While there may not always be a direct incentive, participating in the survey gives you a voice in the product development process. Additionally, some surveys may offer entry into a prize drawing or exclusive discounts as a thank you for your time.

How long does it take to complete the survey?

The survey is designed to be quick and easy, typically taking about 5 to 10 minutes to complete. This allows participants to provide thoughtful feedback without a significant time commitment.

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