Director Tanked on My Recruit Call

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Discussion Overview

This thread discusses a recent recruiting call involving a new consultant and her director, focusing on the challenges faced during the call and the subsequent decision of the potential recruit, Jess, not to sign up immediately. Participants share their personal experiences and thoughts on recruiting strategies and the importance of preparation.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expressed frustration that the director interrupted Jess during a critical moment when she was ready to sign up.
  • Another participant questioned why Jess did not have her first shows lined up if she had been considering signing for two months.
  • One participant shared that Jess planned to complete her first shows as catalog shows and had already secured hosts.
  • Another participant recounted a personal experience where a recruit was unprepared to book shows after signing, leading to a contract being voided.
  • Several users mentioned the importance of ensuring recruits have shows scheduled before signing to set them up for success.
  • One participant noted that Jess may have gained realistic expectations about the recruiting process after the call.
  • Another participant shared their experience of meeting potential recruits in person to address concerns and facilitate the signing process.
  • One participant suggested that waiting two months to follow up with Jess might be too long and that more frequent communication could be beneficial.
  • Another participant highlighted that Jess's personal circumstances should be considered when deciding the timing of her recruitment.
  • One participant emphasized that recruits should feel comfortable before starting, regardless of external incentives.

Areas of Agreement / Disagreement

Views differ on the timing and approach for following up with Jess, as well as the necessity of having shows booked before signing. Some participants agree on the importance of preparation, while others express varying opinions on the follow-up timeline.

Contextual Notes

Participants shared personal experiences and reflections on recruiting practices, emphasizing the emotional and situational factors that can influence a potential recruit's decision-making process.

Who May Find This Useful

Consultants looking for insights on recruiting strategies and the dynamics of follow-up communication with potential recruits may find this discussion relevant.

Becky0216
Becky0216
Messages
720
:cry: I am new so I had a 3 way call set up with my director and my possible recruit. We will call her Jess. I have been working with this woman for over a month and she was ready to sign. So my director is talking to this girl and said "so are your ready to sign"? and Jess says yes. My D then says to log onto my website to start the process. While we were waiting for that my D jumps topic and tells her to get a paper and write down possible shows, etc. Jess says she is worried about not knowing enough people. Then my D starts an exercise with her to list names.
Long story short, we end the call with never mentioning signing up again for the day. Made an appt. for a call again in a few days. She was ready to sign right then.
Well the follow up call was yesterday. Needless to say she did not sign then. She said she gave it alot more thought and decided not to do it at this time. I know if she signed she would have been great and would have worked real hard to qualify in 30 days. But I am also happy she didn't because i want her to be ready and stick with it.
I just made a goal that I would go to NC if I signed a recruit and had 2500 in sales. Neither happened, so it's a no go for me.
My Director is mad at herself for messing up the phone interview etc. I am not mad at her. I was a bit annoyed that she kept interrupting Jess as she was signing up. Its not like this was a spur of the moment thing. Jess has been thinking about it for almost 2 months now.

Just had to share. I think I will do my own recruiting calls from now on.
 
My question is if "Jess" was ready to sign and had been thinking of it for 2 months why didnt she allready have her first 4 shows lined up? I would follow up with her and be sympathetis to her feeling as if she does not know enough people. Have her set a goal of getting 4 may shows booked. As soon as they are on the booke she can sign. Aslo reassure her that its only her first few shows that she needs friends and family to book.
 
  • Thread starter
  • #3
She was going to get her 4 shows completed as catalog shows because she wanted to earn the salad and Berry spinner. She did have a few people say they would host shows for her as well. But in our talks we did decide to get the 4 catty shows done and qualify. Then she wouldn't be so nervous about deadlines. Thats why I was annoyed with our call. Jess already knew what she was doing for her first 4 shows.
 
I agree with Paulette. It's really important to sign up with your first few shows already scheduled. I made the mistake of having someone sign the paperwork before she scheduled those shows. While she was enthusiastic about signing up and doing shows, she was not at all prepared to call her friends and family and book the first few shows. So, we ripped up her contract and I have her voided check on my bulletin board to remind me to always make sure my team members are positioned for a successful start.

You did ok, your director did ok, and the candidate did ok. I agree with Paulette's suggestion to call her and keep things open.

Good luck!
 
Aw, that stinks. But look at it this way - Jess now knows that even Directors are human and can mess things up. She may not sign right away, but when she does, she's going to have more realistic expectations of your Director, and maybe have a goal to promote to Director herself, knowing that you don't have to be perfect to do so.
 
Did your director know about the catalog shows? Does "Jess" want to just get the kit and salad spinner or does she want to be an active consultant? I do have to say that my director would have done the same thing about working with her to get the first few shows booked. I also understand the "not knowing enough people, that was me. My director tried to push me to book 4 more after struggling to get my first 6 (the requirement when I started). It almost scared me away.

just roll with it....
 
  • Thread starter
  • #7
My Director did know about the catalog shows. She said she was absent minded and forgot. So then Jess thought she needed 4 shows on top of the 4 catty shows she was already going to have. She already talked with family and friends that were willing to help her out with shows.
Like I said, I am not mad at my director. She is real mad at herself. I was just bummed it happened this way
 
here is what I would doThis is what I would do if I was in your situation (although I realize everybody is different): I would phone "Jess" up and talk to her - be honest that things didn't go the way you thought but reassure her that YOU think she would do GREAT - talk about her doing the catalogue Shows, an Open House, etc. I would tell her that you are here for if/when she decides to start - and I would just be very sincere.

I would ask if I could put her on a SomeDay Email List to keep her up to date with the up-coming Consultant Incentives.

But that is just me - others may not agree. :)
 
  • Thread starter
  • #9
I am following up with her in 2 months. She said that was ok. I really do think alot of the reason she didn't sign is because of the call. I think it confused her and made her second guess. I spoke with her more about it, so maybe in 2 month I will have her on my team of none!
 
I always think it is good to meet in person, maybe over coffee and go thru the new recruiting booklet. My director did this with me and my potential recruit and was able to really get to the bottom of her reluctance and help her work thru it. She signed and is doing very well.
 
I would not wait 2 months to follow up with her. That seems like a long time to me. I know myself, if I was wanting to sign I would be aggravated about waiting 2 months. I would wait a week or two and then call her.

I am aslo of the opinion that if she was REALLY ready to sign, she would have done it no matter the phone call. Or at least, I know I would have.
 
  • Thread starter
  • #12
She thought she had to wait until SUnday. But it is better off. She would have jumped into something when she has more important things to focus on. Her health isnt the best and she is recently separated from her hubby. Thats why I am giving her 2 months. She asked me to give her some time. We agreed on 2-3 months.
 
When it comes right down to it, your recruit will do better when she's comfortable starting. It has nothing to do with what incentives are offered, or when we want them to start. My recruiter asked me every couple of months until I was ready to sign. I do recommend staying in regular contact with her, even if it's just your monthly customer newsletter - and definitely call her if there's a recruiting promo announced (I know that sounds contrary to what I already said, but it just might coincide with when she's ready to start, and then you'll both benefit even more!).
 

Frequently Asked Questions

What does it mean if my director tanked on my recruit call?

If your director tanked on your recruit call, it typically means that they did not perform well during the call, possibly due to lack of preparation, nerves, or not effectively communicating the value of the Pampered Chef opportunity. This can impact your potential recruit's interest and decision-making process.

How can I address the situation if my director tanked on the call?

You can address the situation by following up with your recruit personally. Acknowledge the call and offer to answer any questions they may have. You can also provide additional information about the Pampered Chef opportunity and share your own positive experiences to help counter any negative impressions from the call.

Should I continue to work with my director after a poor recruit call?

Yes, you can continue to work with your director, but it may be beneficial to have an open conversation with them about what went wrong. Discussing the call can help both of you learn from the experience and improve future recruit calls. Additionally, consider seeking support from other successful team members or directors for different perspectives.

What can I do to prepare for future recruit calls?

To prepare for future recruit calls, practice your pitch and familiarize yourself with the key benefits of joining Pampered Chef. Role-playing with a friend or fellow consultant can help build your confidence. Additionally, ensure that you have all necessary materials ready and create a welcoming atmosphere for your recruits.

How can I help my recruits feel more comfortable during the call?

To help your recruits feel more comfortable during the call, create a friendly and relaxed environment. Start with casual conversation to break the ice, actively listen to their concerns, and encourage them to ask questions. Make sure to express enthusiasm about the opportunity and share relatable stories to build a connection.

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