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Did I Send the Payment to the Wrong Account? How Can I Resolve This Error?

In summary, if you receive a "Payment Error" message when trying to place an order, please double check the payment information you entered and contact our customer service team for further assistance. The most common reasons for this error are an incorrect credit card number, expiration date, or CVV code, insufficient funds, or a declined transaction. You can try using a different payment method, such as credit cards, debit cards, gift cards, or PayPal. You will not be charged if you receive this error, and it should be resolved within a few business days. The resolution time can vary depending on the cause of the error, and our customer service team will work to resolve it as quickly as possible.
C
CookingwithMary
486
Sent you the yearly subscription via PayPal on the WRONG account.

Please email me directly, your [email protected]
email bounced.

Can't cancel the transaction :( PayPal instructions are to ask you for a refund. Sigh.

I'm very sorry for the inconvenience and hassle!
 
this happened to my director as well. i'd love to hear what we need to do to help her. :)
 
I will email you directly to resolve this issue as soon as possible. In the meantime, please contact PayPal customer support for assistance with canceling the transaction. Thank you for bringing this to my attention and I apologize for any trouble this may have caused.
 

Related to Did I Send the Payment to the Wrong Account? How Can I Resolve This Error?

1. What should I do if I receive a "Payment Error" message when trying to place an order?

If you receive a "Payment Error" message when trying to place an order, please double check the payment information you entered. Make sure the credit card number, expiration date, and CVV code are all correct. If everything is correct and you continue to receive the error message, please contact our customer service team for further assistance.

2. What are the most common reasons for a "Payment Error" message?

The most common reasons for a "Payment Error" message are an incorrect credit card number, expiration date, or CVV code, insufficient funds, or a declined transaction from your bank. It could also be due to a technical issue with our website or payment processor.

3. Can I use a different payment method if I receive a "Payment Error" message?

Yes, you can try using a different payment method if you receive a "Payment Error" message. We accept credit cards, debit cards, and gift cards as valid forms of payment. You can also try using PayPal as an alternative payment method.

4. Will I be charged if I receive a "Payment Error" message?

No, you will not be charged if you receive a "Payment Error" message. The error indicates that the payment was not successfully processed, so no funds will be taken from your account. However, if you see a pending charge on your account, it should disappear within a few business days.

5. How long will it take to resolve a "Payment Error" issue?

The time it takes to resolve a "Payment Error" issue can vary depending on the cause of the error. If it is due to incorrect payment information, it can be resolved immediately by correcting the information. If it is due to a technical issue, it may take longer to resolve. Our customer service team will work to resolve the issue as quickly as possible and keep you updated on the progress.

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