Another Error in Catalog..........

Click For Summary

Discussion Overview

The thread discusses a misprint in the Pampered Chef catalog regarding the location of the petite squares on the reversible cheese board. Participants share their experiences and reactions to the error, including how they addressed inquiries from past hosts about potential rewards for identifying the mistake.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions noticing the misprint and reaching out to the solution center for clarification.
  • Another participant shares their experience of a past host asking what they would receive for pointing out the error.
  • Several users express surprise at requests for freebies related to the error, with one participant noting that such requests can seem trivial.
  • One participant recalls advice from a printing professional about the inevitability of errors in print jobs.
  • Another participant humorously suggests that the past host could receive a new catalog as a reward.
  • One participant mentions telling the past host she received a simple thank you for her observation.
  • Another participant jokes about the satisfaction of being the first to point out the error and suggests a free show as a reward for past hosts.

Areas of Agreement / Disagreement

Views differ on the appropriateness of asking for rewards for identifying errors, with some participants finding it amusing while others express skepticism about the requests.

Contextual Notes

The discussion reflects personal experiences and opinions regarding customer interactions and the handling of catalog errors within the consultant community.

Who May Find This Useful

Consultants who encounter similar situations with catalog errors or customer inquiries may find the shared experiences relevant.

pamperedalf
pamperedalf
Silver Member
Messages
2,835
Has anyone noticed this error? I just sent an email to solution center not sure where I am suppose to send. (I need Ann, where are you)

On Page 11 E for the reversible cheese board, there is a misprint about where the petite squares are located the catalog says page (15) & that is BBQ or Outdoor entertaining. They are found on (7). Hope this helps!

My past host pointed it out, then she asked what does she get. She caught me off guard.
 
I saw that at my party on Friday, too. I thought maybe I just missed the notification from HO. What did you tell your past host that she'd get?
 
  • Thread starter
  • #3
dianevill I saw that at my party on Friday, too. I thought maybe I just missed the notification from HO. What did you tell your past host that she'd get?
Click to expand...

I didn't tell her anything, then she went on to tell me that she has received things before for catching errors in textbooks, so she has that eye.
 
Tell her she gets a brand new copy of the Fall Winter catalog when it comes out.
 
LOL - That's a good one. It just amazes me that people ask for freebies for the dorkiest things.

(Not that the error is dorky, that should have been caught, but to ask for something free because she noticed it...)
 
As an old pro in the printing business once told me, "There is no such thing as a perfect print job."
 
The_Kitchen_Guy said:
Tell her she gets a brand new copy of the Fall Winter catalog when it comes out.
Click to expand...

Or even the Mid-Season catalog in June where it will hopefully be corrected.
 
  • Thread starter
  • #8
KG that is good. I told her she got a thank you!!!!!
 
Thanks! See? I'm not just another pretty face around here.
 
Tell her she gets the satisfaction of knowing she was the first person to point it out!

You said she was a past host. If she's "past" enough, tell her she wins a free show! :D
 

Frequently Asked Questions

What does "Another Error in Catalog" mean?

"Another Error in Catalog" typically refers to a mistake or discrepancy found in the Pampered Chef catalog, such as incorrect pricing, product descriptions, or images. It is important for consultants to address these errors to ensure accurate information is provided to customers.

How can I report an error I found in the catalog?

If you find an error in the catalog, you should report it to your Pampered Chef director or the corporate support team. Providing specific details about the error will help them address the issue more efficiently.

Will I be notified if there are updates or corrections to the catalog?

What should I do if a customer notices an error in the catalog?

If a customer points out an error in the catalog, acknowledge their concern and apologize for any confusion. Then, provide them with the correct information and reassure them that you will report the error to the appropriate channels.

Are there any consequences for repeated catalog errors?

Repeated catalog errors can impact customer trust and sales. While individual consultants may not face direct consequences, it is crucial for the company to maintain accuracy to uphold its reputation. Continuous errors may lead to increased scrutiny and corrective measures from corporate.

You must log in or register to reply here.

Similar Pampered Chef Threads

Discontinued Items Pages - Catalog Updates and Availability Information
  • Niki Kate
    • Products and Tips
Replies
5
Views
10K
esavvymom
Director Ann's ONLINE SALE: 15-25% Off Pampered Chef + Free Gifts & Specials!
  • baychef
    • Recruiting and Team Leaders
Replies
21
Views
3K
baychef
Conference 2007 New Products/Announcements
  • chefann
    • National Conferences and Meetings
2 3 4
Replies
110
Views
16K
kitchencop
Back
Top